Senior CX Strategy Consultant - Remote & Global Impact

Astound Commerce Corporation; United States; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Parental leave

Paid time off

Comprehensive health plans

Flexible working hours

Job summary

Astound Commerce Corporation is looking for a CX Strategist to lead high-level CRM initiatives and drive digital transformations. The ideal candidate will bridge complex business goals and CRM execution, ensuring alignment with client needs.

This role offers an opportunity to work collaboratively with stakeholders and leverage AI for innovation.

A dynamic work environment with a focus on career growth and employee well-being makes Astound a great place to advance your career.

Qualifications

• 5+ years as a business architect or functional lead with a focus on CRM systems.
• Proven track record of aligning CRM systems with business processes.
• Experience in leading large-scale digital transformations.

Responsibilities

• Develop and implement CRM strategies and roadmaps.
• Serve as functional lead in CRM initiatives.
• Engage with business stakeholders to gather requirements.

Skills

5+ years of experience in CRM systems

Process design and improvement

Transformation project experience

Stakeholder engagement

Analytical and problem-solving skills

Excellent communication skills

Tools

Salesforce

Microsoft Dynamics

Job description

Astound Commerce Corporation is looking for a CX Strategist to lead high-level CRM initiatives and drive digital transformations. The ideal candidate will bridge complex business goals and CRM execution, ensuring alignment with client needs.

This role offers an opportunity to work collaboratively with stakeholders and leverage AI for innovation.

A dynamic work environment with a focus on career growth and employee well-being makes Astound a great place to advance your career.