Experience Leader: Elevate Guest Experience & Sales

Ulta Beauty, Inc.; Amarillo (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Ulta Beauty in Amarillo, TX seeks an Experience Manager to lead a high-performing team of stylists, estheticians and guest coordinators, delivering exceptional guest experiences, top-line sales, and service quality across salons, boutiques and retail. You will translate Ulta's mission into daily operations, coach staff, and ensure compliance with policies to maintain guest loyalty.

The role requires 2–3+ years in retail management, a bachelor's degree preferred, and strong communication,

Qualifications

• Bachelor’s degree preferred; Cosmetology license in state required where applicable.
• Experience leading fast-paced retail teams and achieving service/sales goals.
• Strong communication and guest-service orientation.

Responsibilities

• Lead store guest experience, sales, and service delivery.
• Coach and develop salon and boutique teams to meet KPIs.
• Oversee scheduling, payroll, and staffing to maximize productivity.
• Uphold policies, procedures, and brand standards across the store.

Skills

Leadership

Communication

Team collaboration

Organizational skills

Decision making

Education

Bachelor’s degree preferred

Cosmetology license required

Tools

POS system

Microsoft Office

Apple devices

Job description

Ulta Beauty in Amarillo, TX seeks an Experience Manager to lead a high-performing team of stylists, estheticians and guest coordinators, delivering exceptional guest experiences, top-line sales, and service quality across salons, boutiques and retail. You will translate Ulta's mission into daily operations, coach staff, and ensure compliance with policies to maintain guest loyalty.

The role requires 2–3+ years in retail management, a bachelor's degree preferred, and strong communication,