Experience Leader: Beauty Retail & Guest Service

Ulta Beauty; Kissimmee (FL); On-site; USD 65,000 - 95,000; Full time

Job summary

Ulta Beauty in Kissimmee, FL is seeking an Experience Manager to lead a high-performing team of stylists, guest coordinators, and managers, delivering exceptional guest experiences and top-line sales growth across services and retail.

You will develop and coach staff, ensure adherence to policies, oversee scheduling, inventory, and business analytics, and foster an inclusive, high-energy culture that reflects Ulta Beauty's brand and standards.

Qualifications

• Bachelor’s degree preferred or equivalent retail leadership experience.
• Cosmetology license or cosmetology management license as required by state.
• Proficient with POS and office software.
• Strong leadership and team development skills.

Responsibilities

• Lead a team of stylists and guest coordinators to achieve sales and guest satisfaction goals.
• Drive store profitability through top-line sales growth and operational excellence.
• Ensure compliance with policies and standards, including attendance.
• Coach and develop associates through training and performance reviews.
• Own scheduling, inventory, and guest engagement initiatives.

Skills

Technology proficiency

Communication

Team collaboration

Organization

Pressure management

Education

Bachelor’s degree preferred

Cosmetology license/management license (state)

Job description

Ulta Beauty in Kissimmee, FL is seeking an Experience Manager to lead a high-performing team of stylists, guest coordinators, and managers, delivering exceptional guest experiences and top-line sales growth across services and retail.

You will develop and coach staff, ensure adherence to policies, oversee scheduling, inventory, and business analytics, and foster an inclusive, high-energy culture that reflects Ulta Beauty's brand and standards.