Beauty Experience Leader

Ulta Beauty, Inc.; Kissimmee (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Ulta Beauty in Kissimmee, FL seeks an Experience Manager to lead a high-performing team across salon services, boutiques, and retail. You will own guest experience, drive top-line sales, and oversee service quality, product demonstrations, and guest satisfaction.

This role requires coaching, scheduling, budgeting, and compliance focus with emphasis on NPS and guest loyalty. You will hire and develop talent, model teamwork, and ensure an inclusive store environment.

Qualifications

• Bachelor’s degree preferred; leadership experience in a fast-paced retail environment.
• Demonstrated ability to manage salons/retail teams and drive service quality.
• Strong communication, coaching, and team-building skills.

Responsibilities

• Promote accountability to meet store goals across services, boutiques, and retail sales.
• Drive profitability through operational excellence and top-line growth.
• Schedule staffing to maximize productivity within budget and payroll targets.
• Lead and develop a diverse team of stylists, guest coordinators, and managers.
• Provide makeup applications and skincare analysis to enhance guest experience.

Skills

Retail management

People leadership

Guest experience

Sales skills

Communication

Education

Bachelor’s degree preferred

Tools

POS system

Microsoft Office

Apple devices

Job description

Ulta Beauty in Kissimmee, FL seeks an Experience Manager to lead a high-performing team across salon services, boutiques, and retail. You will own guest experience, drive top-line sales, and oversee service quality, product demonstrations, and guest satisfaction.

This role requires coaching, scheduling, budgeting, and compliance focus with emphasis on NPS and guest loyalty. You will hire and develop talent, model teamwork, and ensure an inclusive store environment.