Experience Manager: Lead a Dynamic Beauty Team

Ulta Beauty; Saint Augustine (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Ulta Beauty in Florida is seeking an Experience Manager to lead a high-performing team of stylists, guest coordinators, and boutique leads. You will guide guest experiences, drive salon services and retail sales, and ensure adherence to company standards.

You will champion training, performance, and accountability, develop staff, monitor NPS, and push for top-line growth while fostering an inclusive, energetic store culture.

Qualifications

• Bachelor’s degree is preferred.
• 2-3+ years retail management or relevant experience.

Responsibilities

• Lead a team of salon staff, guest coordinators and boutique leads to deliver top-line sales and exceptional guest service.
• Drive performance by focusing on NPS, services, boutiques, makeup and retail growth.
• Attract, hire, and develop a diverse, high-performing team and coach for results.
• Ensure compliance with policies, schedules, and operational standards.
• Collaborate with leadership to optimize guest experience and engagement.

Skills

POS systems

MS Office

Communication

Collaboration

Organization

Adaptability

Education

Bachelor's degree is preferred

Job description

Ulta Beauty in Florida is seeking an Experience Manager to lead a high-performing team of stylists, guest coordinators, and boutique leads. You will guide guest experiences, drive salon services and retail sales, and ensure adherence to company standards.

You will champion training, performance, and accountability, develop staff, monitor NPS, and push for top-line growth while fostering an inclusive, energetic store culture.