Experience Host: Curate Memorable Guest Experiences

Wildflower Farms; Town of Gardiner (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Auberge Collection is seeking an Experience Host to orchestrate memorable, personalized experiences for guests at our properties. You will blend hospitality with attentive service to ensure guests feel welcomed and connected to the property's magic.

In this role, you will create a warm atmosphere, coordinate activities, share local insights, and promptly resolve guest concerns while communicating effectively with other departments to deliver seamless, remarkable stays.

Qualifications

• Two years of work experience in guest services or a similar role.
• Experience in developing and executing personalized services.

Responsibilities

• Create a warm, welcoming atmosphere and engage with guests to understand preferences.
• Organize and coordinate activities or experiences aligned with guests' interests.
• Provide information about the facility, services, and local attractions.
• Address guest concerns promptly and professionally to ensure a seamless visit.
• Act as a bridge between guests and departments to coordinate requests.

Skills

Guest service experience

Personalization of service

Job description

Auberge Collection is seeking an Experience Host to orchestrate memorable, personalized experiences for guests at our properties. You will blend hospitality with attentive service to ensure guests feel welcomed and connected to the property's magic.

In this role, you will create a warm atmosphere, coordinate activities, share local insights, and promptly resolve guest concerns while communicating effectively with other departments to deliver seamless, remarkable stays.