Experience-First Retail Leader (Assistant Manager)

Build-A-Bear; Humble, Northern (TX, KY); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Build-A-Bear in Deerbrook Mall, Humble, TX, is seeking an Assistant Manager to support the store manager across daily operations, guest service, and sales execution.

You will lead shifts, coach Bear Builders, and ensure brand-standard merchandising, inventory control, and adherence to safety and policies.

The role requires 2 years of store management experience, a high school diploma, and familiarity with POS, scheduling, HRIS, and time attendance systems. Growth opportunities available.

Qualifications

• 2 years of store management experience in a customer-centric business.
• High school diploma.
• Basic understanding in the use of POS, scheduling, HRIS, time and attendance systems.

Responsibilities

• Assist the Chief Workshop Manager in daily assignments and directing work for associates.
• Lead shifts, coach staff, ensure adherence to policies and provide disciplinary actions when needed.
• Drive sales as Floor Leader and create a Guest experience aligned with Experience First culture.
• Oversee inventory management processes including receiving, stocking, and counts.
• Develop a high-performing team delivering an exceptional Guest experience.

Skills

Customer service

Leadership

Team management

Communication

Education

High school diploma

Associate's degree in business/related field

Tools

POS

Scheduling software

HRIS

Time and attendance

Job description

Build-A-Bear in Deerbrook Mall, Humble, TX, is seeking an Assistant Manager to support the store manager across daily operations, guest service, and sales execution.

You will lead shifts, coach Bear Builders, and ensure brand-standard merchandising, inventory control, and adherence to safety and policies.

The role requires 2 years of store management experience, a high school diploma, and familiarity with POS, scheduling, HRIS, and time attendance systems. Growth opportunities available.