Experience Design Leader: Strategy, UX & Growth

Hearst Magazines; Seattle (WA); Hybrid; USD 110,000 - 131,000; Full time

Benefits offered by this job

Hybrid work

Professional development opportunities

Wellness benefits

401(k) plan

Job summary

iCrossing, a Hearst-backed marketing and technology partner, is seeking an Experience Design Lead to own client engagements from discovery through launch and measurement in the Seattle area.

You will lead multidisciplinary teams across strategy, UX, visual design, content, technology, and delivery, translating research and business priorities into compelling digital experiences while ensuring quality, scope, and timelines.

Qualifications

• A senior design leader with a track record of owning complex digital engagements.
• Able to connect user experience, business strategy, tech, and delivery.
• Experience leading multidisciplinary teams and guiding senior stakeholders.
• Strong communication, alignment, and client management skills.
• Grounded in research, data, accessibility, and user-centered design.

Responsibilities

• Own client engagements from discovery and planning through design, development, launch, and measurement.
• Establish a shared understanding of the client’s business goals, user needs, success measures, scope, and constraints.
• Set the experience vision and guide teams in translating research, data, and business priorities into effective digital experiences.
• Lead and develop multidisciplinary teams, including strategy, UX, visual design, content, technology, and project management.
• Build trusted client relationships; facilitate decisions; present recommendations; and address risks, tradeoffs, and changing priorities.
• Maintain accountability for engagement plans, milestones, deliverable quality, budget, and client outcomes. Identify and resolve issues early, escalating when needed.
• Guide experience design work, including information architecture, user journeys, wireframes, prototypes, and design systems, ensuring it aligns with the overall engagement strategy.
• Partner with business development and account teams to identify opportunities, shape proposals, and grow client relationships.
• Strengthen the practice by sharing expertise, improving ways of working, and developing design leaders and teams.

Skills

Strategic leadership

Client relationship management

Experience design

UX and visual design

Cross-functional leadership

Communication and presentation

Tools

Figma

Miro

Job description

iCrossing, a Hearst-backed marketing and technology partner, is seeking an Experience Design Lead to own client engagements from discovery through launch and measurement in the Seattle area.

You will lead multidisciplinary teams across strategy, UX, visual design, content, technology, and delivery, translating research and business priorities into compelling digital experiences while ensuring quality, scope, and timelines.