Experience Design Lead: Crafting Clear, Compelling UX

Salesforce; Seattle (WA); On-site; USD 143,000 - 217,000; Full time

Job summary

Salesforce is seeking a craft-focused UX writer or content designer to join the Program & Project Management group in Seattle. You’ll work across sprint cycles with product leads on feature design, prototyping, and content direction.

If you can translate complex product thinking into clear language, own voice and content standards, and produce polished decks and communications for varied audiences, this role could be yours.

Qualifications

• Background in UX writing or content design on a product team.
• Experience with sprint cycles and product teams.
• Ability to translate product thinking into clear language.

Responsibilities

• Partner with product leads on feature design and prototyping — contributing UX writing, IA, and content direction from early sprint stages through delivery
• Translate product thinking into clear, compelling narratives for different audiences — field, ops, and leadership
• Own the voice, tone, and content standards for our team's output: Skills copy, product documentation, and field-facing materials
• Build and maintain lightweight design and content guidelines the team can actually use
• Design and produce polished decks and communications that represent the team well at all levels — from field CSMs to exec stakeholders
• Regularly audit key assets to identify and recommend updates so that the experiences being designed align with how they're documented or delivered.

Skills

UX writing

Content design

Sprint cycles

Visual design

Storytelling

Figma

Tools

Figma

Job description

Salesforce is seeking a craft-focused UX writer or content designer to join the Program & Project Management group in Seattle. You’ll work across sprint cycles with product leads on feature design, prototyping, and content direction.

If you can translate complex product thinking into clear language, own voice and content standards, and produce polished decks and communications for varied audiences, this role could be yours.