Experience Coordinator

Florida Institute of Technology; Melbourne (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Florida Institute of Technology is seeking an Experience Coordinator to support the Office of Admission. The role assists the Associate Director of Event Management in coordinating all admission related events and performs front‑end advising for visitors.

The position involves scheduling campus visits, handling inquiries, maintaining communications, and ensuring accuracy of CRM data in Slate. A high school diploma and strong communication skills are essential.

Qualifications

• High school diploma or GED required.
• Excellent oral and written communication skills.
• Proficiency with Microsoft Word and Excel; mail merge experience.

Responsibilities

• Coordinate campus visits and front-end advising for visitors.
• Maintain admission email, undergraduate office calendar, and CRM data entry (Slate).
• Provide general information about opportunities, timelines, and eligibility.
• Schedule and manage campus visits; assist registrations and agendas.
• Monitor office lobby and materials; perform other duties.

Job description

Overview

The Experience Coordinator in the Office of Admission assists the Associate Director of Event Management in coordinating all admission‑related events. The role supports recruitment and admission of incoming students through administrative duties, campus visit coordination, and front‑end advising.

Responsibilities

• Provide general information about educational opportunities, processes, timelines, and student eligibility; refer students to appropriate campus offices and admission counselors.
• Maintain the admission email, undergraduate office calendar, answer all phone calls on the main admission phone line, and perform data entry into the university CRM, Slate.
• Serve as the key role in front‑end advising for all visitors.
• Schedule, manage, and successfully implement all campus visits for prospective students and group visitors; communicate with guests, office, and campus; assist registration, room reservations, creation of special agendas, and campus collaboration.
• Process daily transcripts, scan into Slate, prepare materials for shipment or mailing; process returned mail and upload corrected information into Slate.
• Monitor overall supplies, publications and marketing materials, and maintain the office lobby.
• Perform additional duties as assigned.

Qualifications

• High school diploma or GED.
• Valid driver’s license.
• Excellent oral and written communication skills.
• Ability to relate well with people from varying backgrounds.
• Attention to detail.
• Ability to work at a high level in a fast‑paced environment.
• Proficiency with Microsoft Office Suite (Word, Excel).
• Proficiency with Microsoft Word mail merge procedures.

Equal Opportunity and Accommodations

Florida Institute of Technology is an Equal Opportunity Employer and does not discriminate based on race, color, national or ethnic origin, religion, disability, age, genetic information, marital status, citizenship status, veteran status, gender, or sex. For inquiries concerning the Non‑Discrimination and Anti‑Harassment policy, please contact the Equal Opportunity Director and Investigator at 150 West University Blvd, Melbourne, FL 32901, by email [e-mail] or phone [phone]. In accordance with the Americans with Disabilities Act, please notify us at least five days in advance if a reasonable accommodation for a disability is needed; you may call the Office of Human Resources at 321-674-8100.