Experience Coordinator

The Chronicle Of Higher Education, Inc.; Melbourne (FL); On-site; USD 32,000 - 44,000; Full time

Job summary

Florida Institute of Technology in Melbourne, FL seeks an Experience Coordinator in the Office of Admission to support recruitment events and campus visits. You will assist with planning, scheduling, data entry in Slate, and frontline advising for visitors.

This role requires strong communication, attention to detail, and the ability to manage multiple tasks in a fast-paced environment, while maintaining a helpful, professional presence for prospective students and families.

Qualifications

• High school diploma or GED required.
• Excellent written and verbal communication skills.
• Ability to relate well with people from diverse backgrounds.
• Proficiency with Microsoft Office and mail merge procedures.

Responsibilities

• Provide general information about admissions processes, timelines, and eligibility; refer to campus offices and counselors.
• Schedule and manage campus visits, registrations, and special agendas.
• Process transcripts, mail, and data entry into Slate CRM; maintain admissions calendar and email.
• Monitor office supplies and lobby areas; assist with other duties as assigned.

Skills

Communication

Interpersonal skills

Attention to detail

Fast-paced environment

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Mail merge

Job description

The Experience Coordinator in the Office of Admission assists the Associate Director of Event Management in the coordination of all admission-related events. This position is responsible for various administrative support duties necessary for the recruitment and admission of incoming students within the Office of Admission. The Experience Coordinator serves as an integral part of the Admission support team, demonstrated by an advanced level of knowledge of the university and provides information obtained from a variety of campus sources in order to identify needs and field questions. Assists with planning, organizing and scheduling of daily individual tours and campus visit inquiries.

Responsibilities

• Administrative: Provide general information about educational opportunities regarding processes, timelines and student eligibility; refer students to appropriate campus offices and admission counselors. Maintain the Admission email, undergraduate office calendar, answer all phone calls on the main Admission phoneline, data entry into the university CRM, Slate. Functions as the key role in Admissions front-end advising for all visitors.
• Campus Visit: Schedule, manage and successfully implement all campus visits for prospective students as well as group visitors. This will include proper communication with guests, the office, and the campus. Assist with the registration process, room reservations, the creation of special agendas and campus collaboration.
• Shipping/Mail operations: Process daily transcripts and scanning into Slate, preparing materials to be shipped/mailed. Process returned mail and upload corrected information into Slate.
• Office inventory: Monitor overall supplies, publications/marketing materials and maintain office lobby.
• Additional duties as assigned.

Requirements

• High school diploma or GED.
• Valid Driver's License.
• Excellent communication skills, oral and written.
• Ability to relate well with people from varying backgrounds.
• Attention to detail.
• Ability to function at a high level in a fast-paced environment.
• Must be proficient in the Microsoft suite (Word, Excel).
• Must be proficient with Microsoft Word mail merge procedures.

Equal Opportunity

Florida Institute of Technology does not discriminate on the basis of race, color, national or ethnic origin, religion, disability, age, genetic information, marital status, citizenship status, veteran status, and other legally protected characteristics in its activities and programs. In accordance with Title IX of the Education Amendments of 1972, Florida Tech does not discriminate on the basis of sex. Inquiries concerning the application of the Non-Discrimination and Anti-Harassment policy may be directed to the Equal Opportunity Director and Investigator at 150 West University Blvd, Melbourne, FL 32901, or email [e-mail], or [phone]; or to the U.S. Department of Education Office for Civil Rights.

ADA Accommodations

Please notify us at least five days in advance if a reasonable accommodation for a disability is needed by calling the Office of Human Resources at 321-674-8100.

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