Experience Center Tech Lead: Demos, AV/IT Ops

Genetec; Arlington (VA); On-site; USD 100,000 - 135,000; Full time

Benefits offered by this job

Attractive compensation package with 401K match

Training Tuition Reimbursement Program

Work-life balance with a flexible working schedule

Job summary

A leading technology company in Arlington, VA, is seeking a Technical Lead for its Executive Briefing Center. The candidate will manage daily operations, deliver product demos, and ensure the AV/IT environment is always ready. Ideal candidates should have over 3 years of experience in Physical Security or Technology Sales, excellent communication skills, and be well-versed in Microsoft tools. This role requires onsite presence and offers an attractive compensation package with a 401K match, emphasizing the importance of a diverse workforce.

Qualifications

• 3+ years of relevant experience in Physical Security or Technology Sales.
• Ability to travel up to 30%, valid passport.

Responsibilities

• Host discovery calls to ensure alignment with messaging from the sales team.
• Prepare and deliver demos to our visiting customers.
• Maintain and evolve the AV/IT demo environment; ensure 99%+ uptime.
• Document SOP's, instructions, and inventory for equipment usage.
• Manage facility security for visitors and staff.

Skills

Networking skills (TCP/IP, configure network switches and routers, wireless)

Creative, organized and energized by managing an on-site environment

Strong communicator, excellent written and verbal communication skills

Analytical and enthusiastic with a can-do, team player mindset

Well versed in Microsoft tools; specifically Outlook, Excel & Teams

Education

Professional certifications such as PSP, CCNA, Security+ or similar

Job description

A leading technology company in Arlington, VA, is seeking a Technical Lead for its Executive Briefing Center. The candidate will manage daily operations, deliver product demos, and ensure the AV/IT environment is always ready. Ideal candidates should have over 3 years of experience in Physical Security or Technology Sales, excellent communication skills, and be well-versed in Microsoft tools. This role requires onsite presence and offers an attractive compensation package with a 401K match, emphasizing the importance of a diverse workforce.