Exotic Car Service Manager | KPI-Driven Ops Leader

Walser Automotive Group; Boca Raton (FL); On-site; USD 80,000 - 95,000; Full time

Job summary

Lamborghini Minneapolis is seeking an operationally driven Service Manager to lead fixed operations across internal and external service work, recon, warranty administration, technician workflow, transportation logistics, and vendor management.

This role owns the department's KPIs and is accountable for service profitability, inventory readiness, and delivering an exceptional client experience. Relocation assistance available for exceptional candidates.

Qualifications

• Experience in luxury or exotic automotive service management (Lamborghini, Ferrari, McLaren, Porsche, Bentley, Rolls-Royce, Aston Martin, or equivalent).
• Strong fixed operations background with proven KPI ownership.
• Ability to manage technician workflow, vendor relationships, and parts/service profitability.
• Clear communicator with strong problem-solving and prioritization skills.

Responsibilities

• Coordinate all internal and external service work and scheduling.
• Track and hit parts and service KPI targets.
• Oversee recon workflow prioritized by sold inventory, aging, and operational needs.
• Manage warranty claim coordination and processing.
• Coordinate Lamborghini Roadside support and client vehicle transportation.
• Expand service and transport reach across the Midwest (IA, ND, SD, WI, IL).
• Manage vendor relationships and hold vendors to performance standards.
• Lead technicians and Shop Foreman; plan for team growth and department scalability.

Skills

Luxury/exotic service management

KPI ownership

Vendor & parts profitability

Effective communicator

Job description

Lamborghini Minneapolis is seeking an operationally driven Service Manager to lead fixed operations across internal and external service work, recon, warranty administration, technician workflow, transportation logistics, and vendor management.

This role owns the department's KPIs and is accountable for service profitability, inventory readiness, and delivering an exceptional client experience. Relocation assistance available for exceptional candidates.