Exit Booth Agent: JFK Airport Customer Service Pro

Enterprise Holdings; New York (NY); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

Retirement savings plan including 401k

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

Enterprise Mobility, operating the Enterprise Rent-A-Car, National Car Rental and Alamo brands, is hiring an Exit Booth Agent at JFK Airport. You will provide friendly, efficient service through the rental process and earn an hourly rate with a health supplement.

Base pay $19.47/hr plus a health care supplement up to $5.55/hr, with potential bonuses; position requires 18+, valid license, and strong customer service skills.

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• High School Diploma or GED required.
• Minimum 1 year of customer service experience.
• Basic PC skills; familiarity with Odyssey a plus.
• Live within a 1-hour commute to JFK within 30 days of start.
• Read, write, and speak English fluently.
• Valid, unrestricted U.S. driver's license.

Responsibilities

• Prepare all rental documents accurately and completely.
• Verify car information and VIN number for security and car control.
• Provide service to Emerald Aisle members with refueling option.
• Maintain the exit booth and surrounding areas for a neat appearance.
• Ensure the booth is stocked with supplies to meet customer needs.
• Provide customers with undivided attention at the exit booth.
• Greet customers and thank them at the end of transactions.
• Assist with directions and local information; resolve issues as needed.
• Perform other related duties to meet service levels.

Skills

Customer service

Microsoft Office

Education

High School Diploma or GED

Tools

Odyssey

PC basic skills

Job description

Enterprise Mobility, operating the Enterprise Rent-A-Car, National Car Rental and Alamo brands, is hiring an Exit Booth Agent at JFK Airport. You will provide friendly, efficient service through the rental process and earn an hourly rate with a health supplement.

Base pay $19.47/hr plus a health care supplement up to $5.55/hr, with potential bonuses; position requires 18+, valid license, and strong customer service skills.