Exit Booth Agent - Charleston Airport

National Car Rental; North Charleston (SC); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Paid time off

Employee rental car discounts

401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

National Car Rental at Charleston International Airport is seeking a Seasonal Exit Booth Agent to deliver friendly, efficient service during all rental car processes. This role is located at 5500 International Blvd 119, Charleston, SC 29418 and starts at $17 per hour.

The exit booth agent will prepare documents, verify vehicle information, assist Emerald Aisle members with refueling options, and maintain a neat booth while delivering attentive customer care.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year prior customer service in retail or administrative support.
• Must be at least 18 years old and authorized to work in the United States.
• Valid driver’s license with minimal violations and no disqualifying convictions.
• No drug or alcohol related driving convictions in the past 5 years.

Responsibilities

• Prepare all rental documents accurately and completely.
• Verify car information and VIN for security and control.
• Offer refueling option to Emerald Aisle members and assist customers at the exit booth.
• Maintain neat appearance of the exit booth and supplies.
• Greet customers, provide directions, and resolve service issues efficiently.
• Assist with customer service related duties to meet service levels.

Skills

Customer service

Retail experience

Communication

Education

High School Diploma or GED

Job description

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

Position

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Seasonal Exit Booth Agent.

The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

This position is located at the Charleston International Airport (CHS): 5500 International Blvd 119 Charleston, SC 29418

This pay for this position starts at $17 / hour.

We Offer

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

Schedule Available

• Thursday-Monday 5:00pm-1:00am

Responsibilities

• Prepare all rental documents accurately and completely
• Verify car information and VIN number for security and car control
• Provide additional service to Emerald Aisle members by offering our refueling option
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
• Ensure that “Booth” is stocked with appropriate supplies to meet the needs of our customers
• Provide all customers with undivided attention while assisting them at the exit booth
• Make eye contact and greet all customers; thank customer at the conclusion of all transactions
• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years of age
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• High School Diploma or G.E.D. required
• Must have a minimum of 1 year prior customer service retail or administrative support experience
• Must possess a valid driver’s license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related conviction on driving record in the past 5 years