Exit Booth Agent - Miami International Airport - MIA

National Car Rental; Miami (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

National Car Rental at Miami International Airport is seeking an Exit Booth Agent to deliver friendly, efficient service throughout the rental process. The role requires 40 hours per week with a fixed schedule and open availability including weekends and holidays.

Starting pay is $18.00 per hour. Responsibilities include handling rental documents, verifying vehicle information, offering refueling options, maintaining booth appearance, stocking supplies, and assisting customers with directions

Qualifications

• Minimum 1 year experience in customer service.

Responsibilities

• Prepare rental documents accurately and completely.
• Verify car information and VIN for security and control.
• Offer refueling option to Emerald Aisle members.
• Maintain booth appearance and stock supplies.
• Greet customers and thank them at end of transactions.
• Assist customers with directions and local information; resolve issues.

Skills

Customer service

Education

High School Diploma or GED

Job description

Overview

Enterprise Mobility operates the Enterprise Rent‑Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

Job Description

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for an Exit Booth Agent. The Exit Booth Agent will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position.

Pay & Location

This pay for this position starts at $18.00/ hour.

This position is located at Miami International Airport.

We Offer

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

Schedule

• FRIDAY - TUESDAY 9:00 AM - 5:30 PM , OFF WEDNESDAY AND THURSDAY
• WEDNESDAY - SUNDAY 3:30PM - 12 AM, OFF MONDAY AND TUESDAY

Work Hours and Availability

This is a full-time position scheduled for 40 hours per week , interested candidates should have open work availability 7-days a week including weekends and holidays, apart from religious observation.

Responsibilities

Schedule flexibility required-Weekly schedule 40 hours.

• Prepare all rental documents accurately and completely.
• Verify car information and VIN number for security and car control.
• Provide additional service to Emerald Aisle members by offering our refueling option.
• Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
• Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
• Provide all customers with undivided attention while assisting them at the exit booth.
• Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
• Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
• Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.

Equal Opportunity Statement

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years of age.
• High School Diploma or G.E.D. required.
• Minimum of 1 year experience handling customer service functions.
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
• Must be willing to accept $18.00/hour
• Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No alcohol or drug related conviction on driving record in the last 5 years.
• This is a full-time position scheduled for 40 hours per week , interested candidates should have open work availability 7-days a week including weekends and holidays, apart from religious observation must be able to work one of the following schedules
• FRIDAY - TUESDAY 9:00 AM - 5:30 PM , OFF WEDNESDAY AND THURSDAY
• WEDNESDAY - SUNDAY 3:30PM - 12 AM, OFF MONDAY AND TUESDAY