Executive Workplace Services Site Lead

Compass Group USA; City of Niagara Falls (NY); Sur place; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Résumé du poste

Rapport, a division of FLIK Hospitality Group and part of Compass Group USA, seeks a Site Lead Manager in New York to deliver a seamless, high-touch workplace experience. You will oversee daily operations, partner with cross-functional teams, and ensure executive dining coordination meets white-glove standards.

The ideal candidate brings polished hospitality leadership, strong people management, and a track record of delivering exceptional client service in fast-paced environments.

Qualifications

• 5+ years in workplace services, hospitality, or corporate services.
• Proven people leadership experience.
• Strong executive presence and client-facing communication skills.
• Experience supporting executive dining or high-profile environments.
• Highly organized with meticulous attention to detail.
• Proficiency with workplace management systems and reservation platforms.

Responsabilités

• Lead a premium, hospitality-driven workplace experience.
• Oversee front-of-house services including reception, guest services, and VIP support.
• Ensure consistent white-glove service for executive meetings and client visits.
• Partner closely with Restaurant Associates to support catering and dining needs.
• Oversee executive dining services and liaise with leadership to ensure service readiness.
• Manage day-to-day operations for the New York site.
• Monitor service levels, space readiness, and SOP compliance.
• Support budget adherence and expense oversight for the site.
• Build strong relationships with clients and stakeholders; provide regular updates to leadership.
• Lead, coach, and develop the on-site team; drive engagement and performance.

Connaissances

Executive presence

Client-facing communication

People leadership

Executive dining experience

Attention to detail

Workplace systems proficiency

Description du poste

Rapport, a division of FLIK Hospitality Group and part of Compass Group USA, seeks a Site Lead Manager in New York to deliver a seamless, high-touch workplace experience. You will oversee daily operations, partner with cross-functional teams, and ensure executive dining coordination meets white-glove standards.

The ideal candidate brings polished hospitality leadership, strong people management, and a track record of delivering exceptional client service in fast-paced environments.