Executive VP of BPO Sales & Enterprise Growth

Mass Markets

Frankfort (KY)

On-site

USD 150,000 - 230,000

Full time

14 days+

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Benefits offered by this job

PTO & holidays

Performance incentives

Health benefits

Retirement plan

Disability insurance

Life insurance

Career growth opportunities

Paid training

Casual dress code

Job summary

MCI is a leading tech-enabled BPO and CX provider delivering outsourcing solutions across industries. We are seeking a seasoned VP BPO Sales to steer our enterprise sales strategy, build strategic partnerships, and drive growth in a competitive market.

You will lead a high-performing team, manage complex long-cycle deals, and collaborate with delivery and marketing to shape offerings that meet enterprise client needs. Extensive travel may be required.

Qualifications

Bachelor’s degree in Business, Marketing, or related field; MBA preferred.
10+ years of progressive sales experience, with at least 5 years in the BPO industry.
Proven success in selling complex outsourcing solutions to enterprise clients.
Track record of exceeding revenue targets in competitive environments.
Expertise in long sales cycles, high-value contract negotiation, and consultative selling.

Responsibilities

Strategic Sales Leadership: Develop and execute a comprehensive sales strategy to achieve aggressive growth targets and position the company as a market leader in BPO.
Enterprise Client Acquisition: Identify and pursue new business opportunities across industries, focusing on enterprise-level clients with complex outsourcing needs.
Relationship Management: Build and maintain trusted relationships with C-suite executives and key decision-makers to foster long-term partnerships.
Solution Development: Collaborate with internal teams to design and present customized BPO solutions that deliver measurable business value.
Market Expansion: Monitor emerging trends and identify new service opportunities to expand the company’s footprint in the BPO space.
Sales Team Development: Recruit, mentor, and lead a high-performing sales team aligned with strategic goals and growth initiatives.
Performance Management: Define and track KPIs to measure sales effectiveness, pipeline health, and revenue performance.
Cross-Functional Collaboration: Work closely with delivery, operations, and marketing teams to ensure seamless execution of client engagements.
Budget Oversight: Manage the sales budget, ensuring optimal resource allocation and ROI.
Industry Representation: Represent the company at major industry events, conferences, and forums to enhance brand visibility and thought leadership.