Executive Tech Success Leader

Openkrill; United States; Remote; USD 150,000 - 190,000; Full time

Job summary

SentinelOne seeks an experienced executive-facing leader to partner with Fortune 500 customers, guiding complex engagements from strategy to renewal. You will coordinate cross-functional teams to drive measurable outcomes, manage major incidents, and align technical recovery with business value.

You will own executive relationships, translate engineering issues into business impact, and shape renewal/expansion outcomes in collaboration with Product, Engineering, and Sales leadership.

Qualifications

• 10+ years in executive-facing enterprise roles such as Enterprise Customer Success, Technical Account Management, or Strategic Accounts.
• Proven track record leading executive engagements with complex technical and commercial challenges.
• Strong executive presence with Fortune 500 leaders; ability to translate technical issues into business impact.

Responsibilities

• Serve as the primary executive partner for strategically significant customer engagements.
• Lead executive escalations and complex technical recoveries.
• Drive measurable business outcomes and successful renewals/expansions through strategic planning and cross-functional leadership.

Job description

SentinelOne seeks an experienced executive-facing leader to partner with Fortune 500 customers, guiding complex engagements from strategy to renewal. You will coordinate cross-functional teams to drive measurable outcomes, manage major incidents, and align technical recovery with business value.

You will own executive relationships, translate engineering issues into business impact, and shape renewal/expansion outcomes in collaboration with Product, Engineering, and Sales leadership.