Executive Tech Partner & Field Engineer

Associated Banc‑Corp; Omaha (NE); On-site; USD 63,000 - 109,000; Full time

Benefits offered by this job

401(k) and Pension

Volunteer time off

Diversity Resource Groups

Well-being programs

Job summary

Associated Bank is seeking an Executive Support Services/Field Engineer to act as a trusted technology partner for senior leaders, delivering responsive support and resolving complex endpoint and collaboration challenges.

You will lead technology deployments, coordinate with multiple teams and vendors, and help ensure a reliable experience with minimal disruption across the organization.

Qualifications

• 6+ years of experience troubleshooting, repairing, and supporting endpoint and workplace technologies.
• 6+ years of experience supporting Microsoft Windows, Microsoft 365, Teams, productivity tools, and network/communication technologies.
• Associate’s degree in Computer/Network Servicing or related field, or equivalent combination of education and experience.

Responsibilities

• Support executive leaders with responsive technology assistance and collaboration tools.
• Resolve complex workplace technology issues with sound technical judgment and discretion.
• Lead deployments, equipment refreshes, and office moves from planning through stabilization.
• Coordinate with Infrastructure, Service Desk, Information Security, application teams, and vendors to deliver timely solutions.
• Communicate with executives and technology partners during high-priority issues and projects.

Skills

Executive support

Endpoint troubleshooting

Windows OS

Microsoft 365

Teams

Vendor coordination

Project coordination

Education

Associate’s degree in Computer/Network Servicing

Job description

Associated Bank is seeking an Executive Support Services/Field Engineer to act as a trusted technology partner for senior leaders, delivering responsive support and resolving complex endpoint and collaboration challenges.

You will lead technology deployments, coordinate with multiple teams and vendors, and help ensure a reliable experience with minimal disruption across the organization.