Executive Support & Process Architect

Bucks County Estate Traders Inc; Hatfield Township (PA); On-site; USD 45,000 - 60,000; Full time

Job summary

Bucks County Estate Traders Inc. is seeking a highly adaptable Administrative Assistant to join our team. This cross-functional generalist role supports the company’s priority initiatives while helping document scalable processes across departments.

Working directly at the request of Executive Management, you will float between Customer Experience, Marketing, Logistics, and Technology, solving problems and ensuring smooth operations in a fast-paced environment.

Qualifications

• Adaptability to rapidly shifting priorities and fast-paced environments.
• Attention to detail with documenting workflows and creating SOPs.
• Strong written and verbal communication with internal teams and clients.
• Proficiency with common business software and quick tech learning.
• Proactive, solutions-oriented mindset to standardize and improve processes.
• Experience in administrative, operations, or generalist roles preferred; SOPs or training experience a plus.

Responsibilities

• Act as a flexible support resource across departments under Executive Management.
• Document workflows and create SOPs; lead cross-training and onboarding.
• Support client communications, handle inquiries, and maintain high-end CX.
• Assist with listing updates, content, email marketing during peak periods.
• Coordinate inventory, shipping, and liaise with drivers and warehouse staff.
• Provide basic tech troubleshooting, CRM data entry, and data administration.
• Learn core department functions to cover during absences or transitions.

Skills

Extreme adaptability

Process-oriented

Stellar communication

Tech-savvy

Problem-solving

Experience in admin/ops/generalist

Tools

CRM software

Inventory management systems

Microsoft Office/Google Workspace

Job description

Bucks County Estate Traders Inc. is seeking a highly adaptable Administrative Assistant to join our team. This cross-functional generalist role supports the company’s priority initiatives while helping document scalable processes across departments.

Working directly at the request of Executive Management, you will float between Customer Experience, Marketing, Logistics, and Technology, solving problems and ensuring smooth operations in a fast-paced environment.