Executive Support & Office Operations Lead

American Corporation for Public Well Being; Milwaukee (WI); On-site; USD 52,000 - 72,000; Full time

Job summary

American Corporation for Public Well Being (ACPWB) in Milwaukee seeks an Office Services Specialist to provide executive and leadership support to the Human Resources team of 21. This role shapes the daily operating environment, demanding high standards, professional discretion, and proactive problem solving.

You will manage day-to-day administrative functions, assist with payroll coordination, budgeting, communications, and records management while upholding firm policies.

Qualifications

• Experience in an office or professional services environment.
• 5+ years of experience in an administrative, HR, accounting, or office management role.
• Professional written and verbal communication skills with a polished, service-oriented style.
• Attention to detail and commitment to accuracy in administrative and financial tasks.
• Proficiency in Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint.
• Experience with accounts payable, expense management, or basic bookkeeping.

Responsibilities

• Coordinate volunteer and community engagement activities as part of ACPWB's firm culture programs
• Support the annual performance review cycle with administrative coordination and documentation
• Track and report on Human Resources budget items including invoices, approvals, and recurring expenses
• Assist with marketing and communications projects including collateral assembly and event promotion
• Assist with payroll preparation, timesheet review, and coordination with the firm's payroll provider
• Maintain organized systems for records, files, contracts, and correspondence in accordance with firm policies
• Maintain confidentiality of sensitive personnel, financial, and client information at all times

Skills

Office experience

Administrative experience

Communication skills

Attention to detail

Financial tasks accuracy

Tools

Microsoft Office

Outlook

Word

Excel

PowerPoint

Slack

Zoom

Teams

Job description

American Corporation for Public Well Being (ACPWB) in Milwaukee seeks an Office Services Specialist to provide executive and leadership support to the Human Resources team of 21. This role shapes the daily operating environment, demanding high standards, professional discretion, and proactive problem solving.

You will manage day-to-day administrative functions, assist with payroll coordination, budgeting, communications, and records management while upholding firm policies.