Executive Support & Events Coordinator

CERTCO INC; Madison (WI); On-site; USD 26,000 - 36,000; Full time

Job summary

Certco, Inc. in Madison, WI is seeking an Administrative & Customer Support Coordinator to join a two-person team supporting the Director Team and ensuring smooth operations.

You will handle front desk duties, document management, events coordination, and member communications with a focus on confidentiality and professionalism. The ideal candidate is friendly, highly organized, detail-oriented, adaptable, and proactive, with strong Microsoft Office skills and the ability to manage multiple

Qualifications

• Previous experience in Executive Assistant, Receptionist, Administrative Coordinator, or similar role preferred.
• Professional demeanor and ability to handle confidential information.
• Excellent communication, proofreading, and organizational skills.
• Strong attention to detail and ability to manage multiple priorities.
• Proactive, problem-solving mindset and team-oriented attitude.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and willingness to learn internal systems.

Responsibilities

• Support ACSL and Director Team as liaison at receptionist desk.
• Handle projects and tasks assigned by Director Team.
• Coordinate with hotels for events (Food Shows) and manage reservations/logistics.
• Support retailer-facing events and shareholder materials preparation.
• Track, organize, and verify documents for regulatory compliance.
• Maintain SOPs and ensure confidentiality of executive/board information.
• Answer phones, manage door access, and direct calls; ensure a welcoming front desk.
• Handle invoices and assist with company events and special occasions.

Skills

Friendly

Organized

Detail-oriented

Proactive

Strong communication

Microsoft Office

Tools

Microsoft Office

Job description

Certco, Inc. in Madison, WI is seeking an Administrative & Customer Support Coordinator to join a two-person team supporting the Director Team and ensuring smooth operations.

You will handle front desk duties, document management, events coordination, and member communications with a focus on confidentiality and professionalism. The ideal candidate is friendly, highly organized, detail-oriented, adaptable, and proactive, with strong Microsoft Office skills and the ability to manage multiple