Executive ServiceNow Solutions Architect

Tata Consultancy Services; New York (NY); On-site; USD 168,000 - 194,000; Full time

Job summary

Tata Consultancy Services in New York, NY seeks a senior ServiceNow architect/leader to design and deliver end-to-end ServiceNow solutions across industries. You will guide a multi-time-zone team and engage CXOs to drive innovation and transformation programs.

The role requires 7+ years in the ServiceNow ecosystem, strong problem-solving and communication skills, and a proven ability to manage diverse stakeholders. CTA is preferred, with CAD/CIS as desirable certifications.

Qualifications

• Industry led Advisory & Transformation Experience.
• Certified Technical Architect (CTA) - ServiceNow.
• 7+ years of ServiceNow ecosystem experience.
• At least 1 industry domain experience (Technology/Hi Tech, Software, Professional Services, Mfg).
• Ability to manage CXOs and customer stakeholders.

Responsibilities

• Design and deliver end-to-end ServiceNow solutions, including custom apps and integrations.
• Pitch to CXOs on Innovation and Thought Leadership.
• Lead and inspire a multi-time-zone team and manage diverse stakeholders.
• Drive transformation programs across Technology/Hi Tech, Software, Professional Services and Manufacturing.

Skills

Leadership

Stakeholder mgmt

Problem solving

Communication

Team leadership

Innovation mindset

Time-zone coordination

Education

Certified Technical Architect (CTA) - ServiceNow

Certified Application Developer (CAD)

Certification Implementation Specialist (CIS)

Technology/Hi Tech industry domain experience

Tools

ServiceNow

JavaScript

HTML

CSS

Job description

Tata Consultancy Services in New York, NY seeks a senior ServiceNow architect/leader to design and deliver end-to-end ServiceNow solutions across industries. You will guide a multi-time-zone team and engage CXOs to drive innovation and transformation programs.

The role requires 7+ years in the ServiceNow ecosystem, strong problem-solving and communication skills, and a proven ability to manage diverse stakeholders. CTA is preferred, with CAD/CIS as desirable certifications.