Executive Receptionist

Bogaard Group International, Inc.; Los Angeles (CA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with 3.5% match

Paid time off

Technology stipend

Job summary

Creative Artists Agency in Los Angeles hosts a full-time, on-site Executive Receptionist position within the Global Safety & Security team. The role greets clients, executives, celebrities, and guests with a polished, discreet demeanor, ensuring a secure and seamless front-of-house experience while supporting events and VIPs.

The position emphasizes exceptional hospitality, strong situational awareness, and collaboration with Facilities and Security leadership to maintain safety and brand

Qualifications

• Prior experience in luxury hospitality or executive reception.
• Familiarity with visitor management systems.
• Strong interpersonal and communication skills.
• Professional, discreet, and polished presentation.
• Experience handling VIPs, celebrities, executives, or high-profile clients.

Responsibilities

• Serve as the primary point of contact for guests, clients, executives, and employees entering the office with a polished experience.
• Interact confidently with CEOs, celebrities, talent, VIPs while maintaining discretion and professionalism.
• Manage visitor check-in, confirm appointments, notify hosts, coordinate arrivals/departures.
• Maintain a clean, highly professional reception area reflecting the brand.
• Support onsite events and high-profile activity with visitor flow and credential verification.

Skills

Luxury hospitality

Executive reception

VIP guest service

Discretion

Interpersonal skills

Communication skills

Tools

Visitor management systems

Job description

Job Summary We are looking for an Executive Receptionist to join the Global Safety & Security team at Creative Artists Agency, a leading global entertainment and sports agency headquartered in Los Angeles.

Job Summary We are looking for an Executive Receptionist to join the Global Safety & Security team at Creative Artists Agency, a leading global entertainment and sports agency headquartered in Los Angeles. The Executive Receptionist serves as the face of the company, providing an exceptional, polished, and welcoming experience for clients, executives, employees, and guests. The ideal candidate is personable, polished, and engaging, with a sophisticated presence and the confidence to interact seamlessly with CEOs, celebrities, talent, and other high-profile individuals while consistently demonstrating discretion, professionalism, and sound judgment. This role blends exceptional hospitality with sharp situational awareness, ensuring every person who enters feels genuinely welcomed while the workplace remains safe, secure, and running smoothly. This is a full-time, on-site position with competitive benefits, including medical, dental, and vision coverage; a 401(k) with a 3.5% company match; generous paid time off; a $100/month technology stipend; and additional employee benefits.

Responsibilities

• Serve as the primary point of contact for all guests, clients, executives, and employees entering the office, providing a warm, polished, and professional experience.
• Confidently interact with CEOs, celebrities, talent, VIPs, and other high-profile guests while maintaining strict discretion, confidentiality, and professionalism.
• Manage the visitor check-in process, confirm appointments, notify hosts, and coordinate visitor arrivals and departures.
• Maintain a clean, organized, and highly professional reception area that reflects the company’s standards and brand.
• Support onsite events and high-profile activity by assisting with visitor surges, guest flow, credential verification, and coordination with event organizers, Facilities, and Security leadership.
• Maintain awareness of the reception, lobby, and adjacent areas and follow established workplace access, safety, and security procedures.
• Monitor office access by verifying identification and coordinating with building security regarding visitors, vendors, deliveries, and other access-related matters as required.
• Recognize and appropriately elevate safety or security concerns, suspicious behavior, disturbances, emergencies, or other unusual activity in accordance with established protocols.
• Document and communicate relevant incidents, access issues, and security-related observations accurately and in a timely manner, including escalation to the Global Security Operations Center when appropriate.
• Provide general office assistance and support executive visits, meetings, special projects, and other activities to ensure a seamless and elevated workplace experience.

Requirements

• Prior experience in luxury hospitality, concierge, executive reception, private clubs, hotels, or other high-end client-facing environments.
• Familiarity with visitor management systems and standard office technology.
• Warm, highly personable, and engaging personality with exceptional interpersonal and communication skills.
• Exceptional professionalism, polished presentation, social awareness, and discretion.
• Experience supporting VIPs, celebrities, executives, or other high-profile clients.
• Strong judgment, maturity, confidentiality, attention to detail, and ability to remain composed in a fast-paced environment.
• Highly organized, dependable, proactive, and service-oriented.
• Strong situational awareness with the ability to recognize and appropriately respond to potential safety or security concerns.
• Ability to follow established workplace access, safety, and security procedures while maintaining a welcoming and professional front-of-house experience.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

equivalent to approximately $52,000-$62,400 annually based on a 40-hour workweek, excluding overtime and holiday pay.