Executive Patient Access Leader

Mallinckrodt; Bridgewater Township (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

Mallinckrodt seeks a Manager, Executive Patient Access to lead strategic patient access initiatives at Bridgewater, NJ, with responsibility for complex reimbursement, Buy/Bill processes, and coordination with SP and external partners.

The role focuses on removing barriers to therapy, educating patients and office staff, and driving process improvements to ensure timely access to prescribed therapies. Significant cross-functional interaction is expected.

Responsibilities

• Critical point person for all reimbursement and acquisition logistical aspects of a high touch biologic medication for an orphan disease, and testosterone products with multiple acquisition options within a changing payer landscape.
• Personally manages only the most complex, high-impact patient access situations and organizational escalations.
• Assists patients with questions related to Buy/Bill BI management. Educate/Assist with Specialty Pharmacy (SP) understanding, expectations and logistics. Continually educate patients on appropriate steps, educate on the importance of answering the phone throughout the journey to ensure there are no delays.
• Managing patient assistance and reimbursement support services offered to patients and related to patient access to buy/bill products.
• Coordinating with Keenova's patient support services program representatives (as necessary).
• Educating office staff on the use of Buy/Bill products patient assistance and reimbursement support services.
• Educating patients on the Buy/Bill process, patient assistance and reimbursement support services.
• Utilizing data to critically think through acquisition challenges from a variety of outlets including SP and Specialty Distributors.
• Is proficient in business analytics and can use this to understand common logistical issues in accounts and elevate cases appropriately so that the FRM can proactively develop plans for remediation.
• Assist new patients from a reimbursement perspective to inform them about the reimbursement process as well as education on various MARC approved resources pertaining to reimbursement, acquisition and financial assistance.

Job description

Mallinckrodt seeks a Manager, Executive Patient Access to lead strategic patient access initiatives at Bridgewater, NJ, with responsibility for complex reimbursement, Buy/Bill processes, and coordination with SP and external partners.

The role focuses on removing barriers to therapy, educating patients and office staff, and driving process improvements to ensure timely access to prescribed therapies. Significant cross-functional interaction is expected.