Patient Access Strategy & Operations Leader

Mallinckrodt; Bridgewater Township (NJ); Sur place; USD 120 000 - 170 000; Plein temps

Résumé du poste

Mallinckrodt in Bridgewater, NJ is seeking a Senior Manager, Patient Access Strategy & Operations to lead governance, performance optimization, and quality oversight of patient access and reimbursement programs. The role drives operational excellence, vendor performance, and cross-functional influence to improve patient access outcomes.

The position emphasizes leading through influence across HUB personnel, case managers, and vendor leadership, ensuring compliance, and optimizing investments in

Responsabilités

• HUB Operations Leadership & Performance Management
• Provide operational leadership for all HUB case management activities and customer-facing support functions
• Establish performance expectations, quality standards, and customer experience objectives
• Lead through influence to drive accountability across HUB case managers and reimbursement specialists
• Evaluate operational performance through audits, productivity metrics, escalation trends, turnaround times, and SLAs
• Deliver performance feedback and corrective action recommendations

Description du poste

Mallinckrodt in Bridgewater, NJ is seeking a Senior Manager, Patient Access Strategy & Operations to lead governance, performance optimization, and quality oversight of patient access and reimbursement programs. The role drives operational excellence, vendor performance, and cross-functional influence to improve patient access outcomes.

The position emphasizes leading through influence across HUB personnel, case managers, and vendor leadership, ensuring compliance, and optimizing investments in