Executive Operations & Talent Support Specialist

New York Life Insurance Co.; Pittsburgh (Allegheny County); On-site; USD 59,000 - 84,000; Full time

Benefits offered by this job

Paid Vacation

Health Care

401K match

Pension Plan

Tuition Assistance

Flexible Spending Accounts

Student Loan Repayment Program

Job summary

New York Life Insurance Co. is seeking a Service Client Specialist to support the Managing Partner and leadership team with high-level administrative and operational duties.

You will manage calendars, coordinate recruitment and onboarding, and prepare materials for leadership reviews. The role emphasizes independent work, cross-functional collaboration, and process improvements to drive efficiency and exceptional client service.

Qualifications

• 5+ years of experience providing executive support, business operations, client service, project coordination, or related professional experience.
• Demonstrated ability to independently manage multiple priorities, exercise sound judgment, and resolve complex operational issues with minimal supervision.
• Excellent organizational, problem-solving, and prioritization skills with exceptional attention to detail.
• Strong verbal, written, and interpersonal communication skills with the ability to collaborate effectively across all levels of the organization.

Responsibilities

• Manage executive calendars, travel, meetings, communications, and business priorities while anticipating needs and ensuring seamless execution of leadership activities.
• Coordinate recruiting, onboarding, recognition programs, training events, and leadership meetings, serving as the primary point of contact across internal stakeholders.
• Prepare executive correspondence, presentations, reports, dashboards, and meeting materials that support business planning and informed decision-making.
• Support operational initiatives by tracking milestones, monitoring deliverables, facilitating process improvements, and serving as a subject matter resource for administrative and operational processes.

Skills

Executive support

Operations

Client service

Project coordination

Confidentiality

Problem solving

Organization

Communication

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Job description

New York Life Insurance Co. is seeking a Service Client Specialist to support the Managing Partner and leadership team with high-level administrative and operational duties.

You will manage calendars, coordinate recruitment and onboarding, and prepare materials for leadership reviews. The role emphasizes independent work, cross-functional collaboration, and process improvements to drive efficiency and exceptional client service.