Executive Support & Operations Specialist

New-York-Life; Melville (NY); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Paid Vacation

Health Care

401K match

Pension Plan

Tuition Assistance

Flexible Spending Accounts

Student Loan Repayment Program

Job summary

New York Life in Melville, NY is seeking a Service Client Specialist to the Managing Partner. You will provide advanced executive support and coordinate cross-functional initiatives for leadership, clients, and business partners, while maintaining confidentiality.

The role involves managing calendars and travel, supporting recruiting and onboarding, preparing reports and dashboards, and driving process improvements.

Qualifications

• 5+ years of experience providing executive support, business operations, client service, project coordination, or related professional experience.
• Ability to independently manage multiple priorities, exercise sound judgment, and resolve complex operational issues with minimal supervision.
• Excellent organizational, problem-solving, and prioritization skills with exceptional attention to detail.
• Strong verbal, written, and interpersonal communication skills with the ability to collaborate effectively across all levels of the organization.
• Advanced proficiency with Microsoft Office Suite, including Outlook, Excel, PowerPoint, Word, and Teams.
• Proven ability to maintain confidentiality, improve operational processes, and share knowledge and best practices around administrative processes.

Responsibilities

• Manage executive calendars, travel, meetings, communications, and business priorities while anticipating needs and ensuring seamless execution of leadership activities.
• Coordinate recruiting, onboarding, recognition programs, training events, and leadership meetings, serving as the primary point of contact across internal stakeholders.
• Prepare executive correspondence, presentations, reports, dashboards, and meeting materials that support business planning and informed decision-making.
• Support operational initiatives by tracking milestones, monitoring deliverables, facilitating process improvements, and serving as a subject matter resource for administrative and operational processes.

Skills

Executive support

Operations management

Project coordination

Communication

Confidentiality

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

ChatGPT

Microsoft Copilot

Job description

New York Life in Melville, NY is seeking a Service Client Specialist to the Managing Partner. You will provide advanced executive support and coordinate cross-functional initiatives for leadership, clients, and business partners, while maintaining confidentiality.

The role involves managing calendars and travel, supporting recruiting and onboarding, preparing reports and dashboards, and driving process improvements.