Executive Support & Operations Specialist (Onsite)

New York Life Insurance Co.; Melville (NY); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health Care

401K match

Pension Plan

Tuition Assistance

Flexible Spending Accounts

Student Loan Repayment Program

Job summary

New York Life is seeking a Service Client Specialist to the Managing Partner to provide advanced administrative, operational, and client service support to the Managing Partner and leadership team. This role combines executive support with coordination of operational processes and cross-functional initiatives.

Working with minimal supervision, you will manage competing priorities, facilitate problem resolution, and help improve efficiency while ensuring a high level of service to leaders,

Qualifications

• 5+ years of experience providing executive support, business operations, client service, project coordination, or related professional experience.
• Demonstrated ability to independently manage multiple priorities, exercise sound judgment, and resolve complex operational issues with minimal supervision.
• Excellent organizational, problem-solving, and prioritization skills with exceptional attention to detail.

Responsibilities

• Manage executive calendars, travel, meetings, communications, and business priorities while anticipating needs and ensuring seamless execution of leadership activities.
• Coordinate recruiting, onboarding, recognition programs, training events, and leadership meetings, serving as the primary point of contact across internal stakeholders.
• Prepare executive correspondence, presentations, reports, dashboards, and meeting materials that support business planning and informed decision-making.
• Support operational initiatives by tracking milestones, monitoring deliverables, facilitating process improvements, and serving as a subject matter resource for administrative and operational processes.

Skills

Executive support

Business operations

Client service

Project coordination

Education

Bachelor's degree

Tools

Outlook

Excel

PowerPoint

Word

Teams

Job description

New York Life is seeking a Service Client Specialist to the Managing Partner to provide advanced administrative, operational, and client service support to the Managing Partner and leadership team. This role combines executive support with coordination of operational processes and cross-functional initiatives.

Working with minimal supervision, you will manage competing priorities, facilitate problem resolution, and help improve efficiency while ensuring a high level of service to leaders,