Executive Operations Partner

Socket.dev; Irvine (CA); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

MacBook or PC laptop

Annual wellness benefits

401(k) retirement plan

Annual website credit $200 plus merch

Professional development stipend

Comprehensive medical, dental, vision

Job summary

Jiffy seeks an Executive Operations partner to run the Office of the President, delivering executive support and cross-functional business operations. You will manage the President’s calendar, travel, and confidential materials while driving AI-enabled workflows across Finance, CX, Data, and Talent Acquisition.

Hybrid work from Irvine, with travel as needed. You will influence cross-functional projects, maintain a follow-through ledger, and automate recurring tasks to improve efficiency.

Qualifications

• Bachelor's degree required.
• 2–5 years of experience at a fast-moving company with an agile environment.
• Two or more years of experience supporting senior leaders, running an executive office, or managing cross-functional business projects.
• A working portfolio of AI-built automations, at least two or three workflows you personally built and can walk through, with the measurable result: hours saved, errors avoided, or volume absorbed without added headcount.
• Demonstrated judgment about where AI tools fail. You can point to a time a tool handed you a confident wrong answer, explain how you caught it, and describe the verification habit you kept afterward.
• Hands-on data fluency in spreadsheets. Given a dataset and a question, you can produce the figure, cite where it came from, and name the conditions that would make it wrong.
• Experience writing executive-level briefings, including at least one instance of delivering unwelcome news to a senior stakeholder in writing.
• A serious appetite to learn e-commerce and operations from the ground up, and willingness to be measured against a defined learning bar at six and twelve months.
• Able to work hybrid from our Irvine office approximately three days per week, with occasional travel and flexibility outside standard hours when the calendar requires it.

Responsibilities

• Own the President's calendar, prioritization, conflict resolution, protecting focus time, and making every meeting earn its slot.
• Own travel, expenses, and logistics, handled so well nobody thinks about them.
• Hold the discretion the seat requires. Compensation, personnel, strategy, and off-boarding material crosses this desk every week and stops here.
• Be the reliable front door to the Office of the President for the leadership team and for outside partners.
• Agendas and pre-reads before, decisions and owners captured during, commitments chased to done after.
• Own a follow-through ledger across every function — what was promised, by whom, by when, and whether it is actually happening.
• Own the weekly exceptions list: the short set of things off plan, each with a named owner and a date.
• Escalate early. A commitment quietly slipping is the thing this seat exists to catch.
• Work automation-first: draft, research, summarize, reconcile, and prepare with AI tools, then apply your own judgment before anything reaches the President or leaves the office.
• Treat any task you do more than twice as a candidate for automation; build and maintain the workflows that produce recurring briefings, trackers, and reports.
• Own the quality gate on machine-made output. Nothing ships until you have checked the numbers against their source in this seat, confidently wrong is worse than slow.
• Handle the exceptions AI gets wrong, then fix the workflow so the same exception does not recur.
• Leave the office more automated at the end of each quarter than it was at the start.
• Direct operational support to Kevin of Exectuive GM, follow-through, and project support on the operations side, on a standing basis rather than ad hoc.
• Dotted-line support to our Sr. Director of Corporate Affairs, including planning and execution support for North America group events.
• Own one recurring business report end to end, its definition, its data source, and its accuracy.
• Drive at least one cross-functional issue per quarter to a decision with named owners and dates, and present the outcome yourself.
• Learn the business lines well enough to be useful in the room, not just to schedule it.
• This is defined, owned work with named partners not open-ended 'help the HR team.'
• Onboarding coordination: run the pre-start checklist for new hires equipment, systems access, workspace, merch box, and first-week welcome logistics.
• Off-boarding coordination: run the departure checklist with IT, Finance, and the manager. Confirm every system, credential, and building access is cut on the effective date.
• Candidate Scheduling, pipeline support and general admin tasks for the Senior Director of Talent Acquisition.
• Finance-adjacent people ops: support headcount tracking, offer paperwork routing, and new-hire cost setup as directed by Finance.

Skills

Executive support

Cross-functional coordination

Data fluency in spreadsheets

AI automation workflows

Education

Bachelor's degree

Job description

Jiffy seeks an Executive Operations partner to run the Office of the President, delivering executive support and cross-functional business operations. You will manage the President’s calendar, travel, and confidential materials while driving AI-enabled workflows across Finance, CX, Data, and Talent Acquisition.

Hybrid work from Irvine, with travel as needed. You will influence cross-functional projects, maintain a follow-through ledger, and automate recurring tasks to improve efficiency.