Executive Operations Manager — COO Support & Strategy

Australia-Employment; Lakewood (CA); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

Benefits package

Profit sharing

Annual bonus

Flexible schedule

Job summary

Jobot, a well-established California bank with 100+ years of history, is seeking a Business Operations Manager to support the COO and lead strategic, cross-functional initiatives in a hybrid Lakewood, CA environment.

The role emphasizes executive-level coordination, project oversight, and calendar governance, with responsibilities spanning communications, reports, and process improvements. A Bachelor’s degree and 5+ years of related experience are preferred. Notary commission is a plus.

Qualifications

• Bachelor’s degree or equivalent work experience preferred.
• Notary Commission preferred or ability to obtain as needed.
• 5+ years of progressively responsible experience in executive support, chief of staff support, office operations, program management, consulting, communications, analysis or a comparable executive office environment.

Responsibilities

• Provide strategic and operational support to the COO, including agendas, briefing materials, tracking decisions, and managing follow-up actions.
• Coordinate cross-functional projects, monitor progress, identify risks, and elevate issues as needed.
• Exercise independent judgment to prioritize work and support executive objectives in a fast-paced environment.
• Manage and enhance the Office of the COO's operating rhythm, including leadership meetings, action items, reporting, and cross-department coordination.
• Develop and improve workflows, operating procedures, governance processes and document management systems.
• Utilize technology, automation, AI tools and templates to increase efficiency while maintaining confidentiality and compliance.
• Prepare executive communications, reports, presentations and decision-support materials for senior leadership and board-level audiences.
• Conduct research, analysis and information synthesis to support strategic initiatives, executive briefings and special projects.
• Coordinate meeting materials, logistics and follow-up actions for internal and external engagements.
• Stakeholder Management: Serve as a professional liaison between the COO, executives, departments and external stakeholders.
• Coordinate executive support activities including travel arrangements, expense reporting and special projects as needed.

Skills

Executive support

Project coordination

Stakeholder management

Analytical thinking

Education

Bachelor's degree or equivalent

Notary Commission preferred

Tools

Automation tools

Templates

AI tools

Job description

Jobot, a well-established California bank with 100+ years of history, is seeking a Business Operations Manager to support the COO and lead strategic, cross-functional initiatives in a hybrid Lakewood, CA environment.

The role emphasizes executive-level coordination, project oversight, and calendar governance, with responsibilities spanning communications, reports, and process improvements. A Bachelor’s degree and 5+ years of related experience are preferred. Notary commission is a plus.