Executive Operations Manager

Unplug; Los Angeles (CA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Paid vacation time

Unlimited free classes at the studio

Unlimited access to the Unplug app

30% discount on studio workshops &

Trade partnerships at other wellness/f

Job summary

Unplug, a modern meditation company in Los Angeles, seeks an Executive Operations Manager to partner with the CEO and lead cross-functional initiatives across the app, training, marketing, and studio operations. This on-site role in Brentwood offers growth and ownership in a mission-driven team.

You will manage executive priorities, optimize workflows in tools like Asana and Jira, and support contracts, HR, and partnerships while scaling studio, app, and training programs.

Qualifications

• 3+ years of experience in executive support or business operations.
• Experience supporting digital products with product/technical teams.
• Strong organizational and detail-oriented work style.
• Excellent written and verbal communication.

Responsibilities

• Executive & Business Operations: partner with CEO, manage priorities, advance key initiatives.
• Operate and improve workflows across the studio, app, marketing, partnerships, and training programs.
• Support financial ops including expenses, invoices, vendor relationships, budgets, and payroll coordination.
• Assist with contracts, compliance, HR needs, insurance, and other operational priorities.

Skills

Executive support

Project management

Digital fluency

Communication

Startup experience

Stakeholder management

Tools

Asana

Google Drive

Dropbox

Mindbody

Klayvio

Squarespace

Jira

Job description

Unplug is a modern meditation company on a mission to make meditation easy, powerful, and accessible. Through our flagship studio in Los Angeles, globally loved app, corporate wellness programs, and world-renowned teacher training, we provide practical tools to help people reduce stress, sleep better, and live with more intention and positivity.

We’re seeking a highly adaptable, proactive, and organized Executive Operations Manager to support our CEO and small but high-impact team. This role goes beyond traditional executive support, combining executive partnership, business operations, and ownership of key company initiatives across the Unplug app, teacher training program, marketing, and studio operations.

The ideal candidate is a strong communicator, exceptional project manager, and comfortable managing a wide variety of priorities, systems, and stakeholders. You’ll serve as a trusted right hand to the CEO while helping drive critical initiatives across the business. This is a high-trust role with significant opportunity for growth, ownership, and long-term impact within a mission-driven company.

NOTE:

This is a full-time, on-site role based in our Brentwood, Los Angeles office. We are not considering remote applicants or candidates who plan to relocate. Please apply only if you currently live in the Los Angeles area and can reliably commute to the office.

KEY RESPONSIBILITIES:

Executive & Business Operations

• Serve as a trusted partner to the CEO, providing executive support, managing priorities, and helping move key initiatives forward
• Manage and improve operational systems, workflows, and processes to increase efficiency across the company (maintaining platforms such as Asana, Google Drive, Dropbox, Mindbody, Klayvio, Squarespace)
• Support day-to-day business operations across the studio, app, marketing, partnerships, events, and teacher training programs
• Support financial operations including expense tracking, invoices, vendor relationships, budgets, reporting, and coordination with bookkeeper, accountant, and payroll partners
• Assist with business administration, contracts, compliance, insurance, HR needs, and other operational priorities

Unplug App & Product Operations

• Serve as the primary internal operational lead for the Unplug app ecosystem across iOS, Android, web, Stripe, and CMS, partnering with developers and internal teams to support product improvements and growth
• Manage product workflows including roadmap coordination, sprint cycles, releases, bug tracking, QA testing, and feature implementation using tools such as Jira
• Conduct QA testing across platforms to identify bugs, validate fixes, and ensure a seamless user experience prior to releases
• Oversee app content operations, including CMS management, meditation library organization, publishing workflows, subscriptions, promotional campaigns, and enterprise accounts
• Coordinate monthly meditation challenges and app initiatives from planning through launch
• Manage customer support operations, user feedback, and product insights to identify trends, improve workflows, and enhance the overall member experience
• Monitor app performance, user feedback, analytics, and feature adoption to help inform product priorities and growth opportunities

Marketing & Brand Support

• Support marketing initiatives including campaigns, content calendars, partnerships, newsletters, website updates, and press opportunities
• Coordinate community events and brand initiatives, managing logistics, communications, and execution
• Support content creation and digital marketing workflows with a strong eye for brand consistency and quality

Teacher Training Program Support

• Support the growth and operations of Unplug’s teacher training program, including marketing, enrollment, student communications, and program logistics
• Manage communication and engagement with prospective students, current trainees, and graduates
• Coordinate training platforms, materials, schedules, and program operations
• Support live virtual training experiences, including technology management, participant support, and instructor coordination
• Help foster ongoing engagement with the teacher training community through continued communication and events

WHAT WE’RE LOOKING FOR:

• 3+ years of experience in executive support, business operations, project management, or a similar cross-functional role
• Experience supporting digital products (mobile app, SaaS, or other technology-enabled platforms) preferred, with familiarity working alongside product and technical teams
• Strong digital fluency with the ability to quickly learn and manage new systems, tools, and workflows
• Strong organizational and project management skills with exceptional attention to detail, follow-through, and ability to manage multiple priorities
• Excellent written and verbal communication skills, with the ability to serve as a trusted partner to the CEO and primary point of contact for internal teams, teachers, clients, media contacts, and external partners
• Proactive, resourceful, and ownership-driven with a strong bias toward execution and problem-solving
• Experience working in a startup, small team, or entrepreneurial environment a plus
• Experience in a studio, fitness, yoga, spa, or wellness environment, with familiarity using platforms such as Mindbody or similar scheduling and client management systems a plus
• Experience with graphic design tools (such as Canva) and a strong creative eye for brand consistency and detail a plus
• Familiarity with or enthusiasm for leveraging AI tools and workflows to improve efficiency and productivity a plus
• Discreet, trustworthy, and comfortable handling confidential information
• Kind, positive, and collaborative with a mission-aligned interest in meditation, wellness, or personal growth

TO BE CONSIDERED:

• Apply through LinkedIn.
• Email [e-mail] with the subject line “Executive Operations Manager” and include a brief response to the prompt below:

This role sits at the intersection of executive support, operations, and growth. What about your background makes you uniquely suited for this role, and what excites you about contributing to a mission-driven company like Unplug? Please share how your experience managing operations, supporting a founder or leader, or wearing multiple hats makes you a strong fit for this role.

WHY JOIN US:

This is more than just a job—it’s a rare opportunity to learn directly from the Founder of a purpose-driven company that’s helping people everywhere live better. You’ll wear many hats, help shape big ideas, and play an essential role in a small team that moves quickly and thinks creatively. Every day is different, fulfilling, and full of growth—professionally, personally, and purposefully. This is a chance to build something meaningful while making a positive impact on people’s lives globally.

ANNUAL SALARY:

$70,000-$75,000

This is the starting range for the role, with strong potential for growth based on performance, responsibility and company expansion.

COMPANY BENEFITS:

• Paid vacation time
• Unlimited free classes at the studio
• Unlimited access to the Unplug app
• 30% discount on studio workshops & retail
• Trade partnerships at multiple other wellness/fitness studios