Executive Office Operations Lead

Stanley Black & Decker; Charlotte (NC); On-site; USD 78,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, life, vision benefits

401(k) and ESPP

Tuition reimbursement

Job summary

Stanley Black & Decker is seeking a Senior Office Manager to lead day-to-day workplace operations at our Charlotte executive office. You will manage services, coordinate leadership meetings, and collaborate with HR, IT, Facilities, and Security to deliver a seamless, world-class office environment.

You will oversee schedules, vendor relationships, and event logistics while maintaining a polished and guest-ready space for executives and Board-related activities.

Qualifications

• 7+ years in workplace operations, facilities or office management.
• Experience supporting executive offices or high-visibility environments.
• Strong vendor management, logistics, service delivery and issue-resolution skills.
• Ability to operate with high judgment and discretion in a confidential setting.

Responsibilities

• Own day-to-day workplace operations for a high-visibility executive office.
• Coordinate executive visits and leadership meetings with strong planning and execution.
• Collaborate across EAs, HR, Facilities, IT, Security and Communications to ensure a seamless experience.
• Set service standards, rhythms and escalation paths for timely issue resolution.
• Identify capacity gaps and scale the Charlotte office operations as needed.
• Lead vendor coordination across workplace services and related support.
• Monitor service delivery and proactively resolve operational issues.
• Ensure executive spaces and meeting rooms reflect a polished standard.
• Support preparation of leadership meetings and Board-related events.
• Coordinate conference room scheduling and technology readiness for meetings.
• Manage office supply, pantry and inventory to avoid interruptions.
• Serve as a liaison with property management and service providers.
• Deliver a high-quality experience for executive leadership and guests.

Skills

Office operations

Vendor management

Logistics

Executive meetings

Cross-functional coordination

Communication

Judgment & discretion

Executive presence

Tools

Microsoft Office 365

SAP Ariba

Concur

Job description

Stanley Black & Decker is seeking a Senior Office Manager to lead day-to-day workplace operations at our Charlotte executive office. You will manage services, coordinate leadership meetings, and collaborate with HR, IT, Facilities, and Security to deliver a seamless, world-class office environment.

You will oversee schedules, vendor relationships, and event logistics while maintaining a polished and guest-ready space for executives and Board-related activities.