Senior Office Manager

Stanley Black & Decker; Charlotte (NC); On-site; USD 78,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k)

Employee Stock Purchase Plan

Paid time off

Tuition reimbursement

Tool discounts

Job summary

Stanley Black & Decker in Charlotte, NC is seeking a Senior Office Manager to lead day-to-day workplace operations for our executive office. You will manage office services, coordinate high-profile visits and meetings, and partner with HR, Facilities, IT, and Security to ensure a polished, world-class environment.

The ideal candidate has at least seven years of experience in workplace operations or facilities coordination, strong vendor management, and excellent communication.

Qualifications

• Seven+ years of experience in workplace operations, facilities coordination, or related environment.
• Strong vendor management, logistics and service-delivery capabilities.
• Excellent communication, judgment and professional demeanor.

Responsibilities

• Own day-to-day workplace operations for a high-visibility executive office.
• Coordinate executive visits, leadership meetings, and other priority events.
• Partner with HR, Facilities, IT, Security and Communications to deliver a seamless experience.
• Establish service standards and escalation paths for timely issue resolution.
• Lead vendor coordination across workplace services and related needs.
• Monitor service delivery and maintain polished executive spaces and meeting rooms.
• Support materials, logistics and readiness for leadership meetings and Board activity.

Skills

Office operations

Vendor management

Event coordination

Executive support

Cross-functional collaboration

Tools

Microsoft Office 365

SAP Ariba

Concur

Job description

The Company It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Join our top-notch team of more than 43,500 high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, STANLEY, CRAFTSMAN, BLACK+DECKER, and other strong brands.

The Role Stanley Black & Decker (NYSE:SWK) is seeking a Senior Office Manager who will be responsible for leading day-to-day workplace operations and office services at Stanley Black & Decker’s executive office in Charlotte, North Carolina. This professional will work under the direct guidance and mentorship of the Senior Executive Assistant (SEA) to the CEO. This role focuses on day-to-day administrative execution, logistical coordination, and maintaining a seamless, world-class office environment. This position will be based at our office in Charlotte, North Carolina at 600 South Tryon Street.

Primary Accountabilities

• Own day-to-day workplace operations, site readiness, and office services for a high-visibility executive office environment
• Coordinate executive visits, leadership meetings, and other high-profile office activity with a strong focus on planning, execution, and experience
• Partner across Executive Assistants, HR, Facilities, IT, Security and Communications to deliver a seamless user experience
• Establish service standards, operating rhythms and escalation paths to support consistent execution and timely issue resolution
• Identify capacity gaps and improve the support model as the Charlotte office continues to grow
• Lead vendor coordination across workplace services, hospitality, maintenance and related office support needs
• Monitor service delivery and proactively resolve operational issues with urgency and sound judgment
• Ensure executive spaces, meeting rooms and common areas consistently reflect a polished, guest-ready standard
• Support the preparation and coordination of materials, logistics and office readiness for leadership meetings, Board-related activity, and other priority events in close collaboration with other senior leadership staff
• Coordinate conference room scheduling, meeting support and technology readiness for executive and leadership meetings
• Manage office supply, pantry and workplace inventory to ensure uninterrupted day-to-day operations
• Serve as a key point-of-contact for property management and workplace service providers
• Support a high-quality experience for executive leadership, Board of Director members and external guests through strong hospitality and attention to detail
• Provide select administrative and operational support aligned to evolving executive office priorities

Candidate Profile

• The ideal candidate is a highly polished, proactive operations professional with strong experience managing office services, coordinating high-profile meetings and visits, and partnering across functions to deliver a seamless workplace experience.
• They bring excellent judgment, strong communication, and a service-oriented approach to running the office smoothly and professionally.
• At least seven years of experience in workplace operations, office management, facilities coordination, hospitality, employee experience or related environments.
• Proven success in a high-visibility, executive-facing office environment.
• Strong vendor management, logistics, service delivery and issue-resolution capability.
• High judgment, discretion and strong cross-functional coordination skills.
• Experience in a regional headquarters, executive office or multi-function site preferred.
• Demonstrated ability to operate effectively in a fast-paced, highly confidential environment.
• Strong executive presence and communication skills.
• Proven ability to improve processes, establish operating rhythms and scale support in a growing office environment.
• Strong proficiency with Microsoft Office 365; experience with workplace, procurement or expense systems such as SAP Ariba and Concur is a plus.

The Details

You will receive a competitive salary and a great benefits plan, including: Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement. Discounts on Stanley Black & Decker tools and other partner programs.

And More: We want our company to be a place you’ll want to be – and stay. Being part of our team means you get to: Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. Learn: Have access to a wealth of learning resources, including our digital learning portal. Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion. Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices. You will get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We are more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We are visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

The Salary range for this position is $77,600.00 - $124,900.00 This is the lowest to highest annual full-time salary range we would pay for this role at the time of this posting. The salary offered within the range may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements. Please note that salary is only one component of total rewards at Stanley Black & Decker. The salary range listed in this job posting reflects the range for the primary location specified. The salary range may vary for other locations. The successful candidate may be eligible for annual merit increases. Medical, dental, life, vision, disability,401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being. Discounts on Stanley Black & Decker tool sand other partner programs. We Don’t Just Build The World, We Build Innovative Technology Too. Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

What You’ll Also Get Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Benefits & Perks You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.

Learning & Development: Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture: We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company: You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement: All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic. If you require reasonable accommodation to complete an application or access our website, please contact us at [phone] or at [e-mail]. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password. Know Your Rights: Workplace discrimination is illegal (eeoc.gov) This employer participates in the Work Opportunity Tax Credit (WOTC) program. Applicants may be asked to voluntarily provide information to determine eligibility. Any information provided will be kept confidentially other than as required to make the necessary WOTC disclosures and in accordance with applicable laws. For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843.