Executive Media Strategy & Solutions Lead

JPMorgan Chase & Co.; New York (NY); On-site; USD 90,000 - 140,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Business Solutions Manager on the Paid Media team within Global Media. This role requires translating priorities into roadmaps, aligning cross-functional stakeholders, and delivering executive-ready narratives for leadership forums.

You'll influence tone of voice, messaging, and perspectives across Media, ensuring clear, consistent storytelling. The position emphasizes prioritization, discretion, and collaboration with senior leaders.

Qualifications

• 3+ years of experience in marketing operations, business management, project/program management, or agency operations (performance marketing).
• Strong strategic thinking and operating discipline; able to bring structure to ambiguous asks.
• Strength in executive storytelling – synthesizing complex inputs into crisp, decision oriented narratives.
• Demonstrated prioritization and sound judgment, with consistently strong executive professionalism and presence when engaging senior stakeholders.
• Highly collaborative with strong stakeholder management skills across a matrixed organization.
• Advanced Excel skills (tracking, reporting, forecasting support, and data-backed narratives).

Responsibilities

• Support channel leadership in translating business goals into roadmaps, OKRs, and integrated workplans across Search, Paid Social, and SEO.
• Develop leadership-ready narratives for executive forums (business updates, performance narratives, operating reviews, strategy readouts) that connect investment to outcomes and highlight decisions needed.
• Help define and propagate consistent tone of voice, messaging, and strategic perspectives across Media— aligning updates, materials, and narratives to a shared story.
• Support the strategic approach to CEO-driven asks and deliverables—structuring workstreams, coordinating inputs, and ensuring responsiveness, accuracy, and consistency in storytelling.
• Coordinate across global media stakeholders to ensure alignment on priorities, standards, and shared learnings across markets/teams.
• Partner with Performance Marketing, Product, Finance, Analytics/Measurement, Legal/Controls, and agency/vendor partners where applicable to remove blockers and maintain momentum.
• Support cadence management (interlocks, readouts, action logs, decision tracking), ensuring clarity on owners, timelines, dependencies, and risks.
• Build and maintain templates for briefs, learning agendas, test plans, and reporting formats to reduce duplicative eAort and increase consistency.
• Support adoption of automation and AI enabled workflows, new measurement approaches, and evolving media capabilities through documentation and rollout support.

Skills

Strategic thinking

Executive storytelling

Stakeholder management

Advanced Excel

Job description

JPMorgan Chase & Co. is seeking a Business Solutions Manager on the Paid Media team within Global Media. This role requires translating priorities into roadmaps, aligning cross-functional stakeholders, and delivering executive-ready narratives for leadership forums.

You'll influence tone of voice, messaging, and perspectives across Media, ensuring clear, consistent storytelling. The position emphasizes prioritization, discretion, and collaboration with senior leaders.