Executive Lounge Concierge

Stonebridge Companies; Atlanta (GA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

PTO

401(k) matching

Wellness program

Life and disability

Job summary

Stonebridge is seeking an Executive Lounge Attendant for JW Marriott Atlanta Downtown in Atlanta, GA. This role focuses on guest service, food and beverage service, and maintaining a safe, clean lounge environment.

The position is full-time, outdoor by nature, with responsibilities that include greeting guests, tending to towels and refreshments, and coordinating with the F&B team to ensure timely service. Fluency in English and POS proficiency are required.

Qualifications

• One year of related experience or training, or an equivalent combination of education and experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence and communicate clearly with guests and team members.
• Fluent in English.
• Ability to perform basic computer and POS system functions.
• Strong customer service skills with a focus on providing high-quality guest experiences.

Responsibilities

• Provides food and beverage service to guests, ensuring their needs are met promptly.
• Ensures the cleanliness and safety of the lounge area, including furniture and facilities.
• Sets up umbrellas, loungers, and sunbeds for guest comfort.
• Welcomes guests and provides them with towels, shade, and refreshments.
• Attends to guest requests and ensures a positive lounge experience.
• Organizes towels and maintains towel racks and boxes.
• Clears used towels, glasses, and trash throughout the day, maintaining cleanliness.
• Communicates with the Food and Beverage Department to ensure timely guest service.
• Monitors the cleanliness of the deck space, performing regular sweeps and checks.
• Enforces safety protocols and reports any incidents or damages to leadership.
• Maintains lounge chairs, towel bins, and equipment with regular cleaning.
• Ensures proper music genre and volume levels are maintained.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Skills

Customer service

English fluency

Communication

Reading & writing

POS familiarity

Tools

POS system

Computer basics

Job description

Stonebridge is seeking an Executive Lounge Attendant for JW Marriott Atlanta Downtown in Atlanta, GA. This role focuses on guest service, food and beverage service, and maintaining a safe, clean lounge environment.

The position is full-time, outdoor by nature, with responsibilities that include greeting guests, tending to towels and refreshments, and coordinating with the F&B team to ensure timely service. Fluency in English and POS proficiency are required.