Executive IT Systems Engineer: VIP Support & Automation

CareFirst, Inc.; Baltimore (MD); On-site; USD 98,784 - 196,196; Full time

Job summary

CareFirst, Inc. seeks an IT Support Specialist to provide executive-level technical support to the CEO and Executive Leadership Team. This role involves maintaining systems' integrity through proactive issue resolution, implementing cybersecurity practices, and managing technology procurement.

Qualified candidates will have a Bachelor’s Degree in IT or relevant experience. Exceptional communication and problem-solving skills are required. The position requires travel and offers a salary range of $98,784 - $196,196, as well as a comprehensive benefits package.

Qualifications

• 5 years software, hardware and/or systems engineering related experience.

Responsibilities

• Serve as the primary point of contact for the CEO and Executive Leadership Team providing executive-level technical support.
• Implement tailored cybersecurity practices for executive-level risk profiles.
• Oversee technology procurement, configuration, and lifecycle management.

Skills

Knowledge of programming languages and web-based technologies

Proficient in Microsoft Office applications

Ability to collaborate to solve technical problems across teams

IT ticketing system utilization (ServiceNow)

Excellent communication skills

Education

Bachelor's Degree in Information Technology or Computer Science OR 4 additional years of relevant work experience

Job description

CareFirst, Inc. seeks an IT Support Specialist to provide executive-level technical support to the CEO and Executive Leadership Team. This role involves maintaining systems' integrity through proactive issue resolution, implementing cybersecurity practices, and managing technology procurement.

Qualified candidates will have a Bachelor’s Degree in IT or relevant experience. Exceptional communication and problem-solving skills are required. The position requires travel and offers a salary range of $98,784 - $196,196, as well as a comprehensive benefits package.