Executive IT Systems Engineer — VIP Support & Security

CareFirst BlueCross BlueShield; Baltimore (MD); Hybrid; USD 98,784 - 196,196; Full time

Job summary

CareFirst BlueCross BlueShield is seeking an IT Specialist to provide executive-level technical support to the CEO and Executive Leadership Team. This role requires a Bachelor’s Degree in Information Technology or a related field, alongside five years of relevant experience.

The position involves maintaining high-performing systems through tailored cybersecurity practices and significant travel throughout Maryland and DC for meetings. Candidates should possess strong communication skills and the ability to manage multiple customer service demands while ensuring service excellence.

Qualifications

• 5 years of software, hardware and/or systems engineering related experience required.
• ITIL Foundations v3 certification preferred within 180 days.

Responsibilities

• Serve as primary IT support for the CEO and Executive Leadership Team.
• Maintain secure high-performing systems with tailored cybersecurity practices.
• Automate installation and configuration of applications in various environments.
• Evaluate new systems and perform in-depth tests with end-user reviews.
• Continuously improve engineering job knowledge through workshops and publications.

Skills

Knowledge of programming languages

Proficient in Microsoft Office applications

Ability to collaborate to solve technical problems across teams

IT ticketing system utilization (Service Now)

Excellent communication skills (written and verbal)

Education

Bachelor’s Degree in Information Technology or Computer Science

Job description

CareFirst BlueCross BlueShield is seeking an IT Specialist to provide executive-level technical support to the CEO and Executive Leadership Team. This role requires a Bachelor’s Degree in Information Technology or a related field, alongside five years of relevant experience.

The position involves maintaining high-performing systems through tailored cybersecurity practices and significant travel throughout Maryland and DC for meetings. Candidates should possess strong communication skills and the ability to manage multiple customer service demands while ensuring service excellence.