Executive IT Support Technician — Onsite & Remote
SWBC
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Job summary
SWBC is seeking a highly skilled Desktop Support professional to provide advanced technical support for executive staff and enterprise users. Responsibilities include onsite, remote, corporate, and residential tech support, covering PCs, laptops, peripherals, and mobile devices, while managing ServiceNow tickets to ensure timely resolution and high customer satisfaction.
You will work with the Desktop Support team across business units, supporting Windows and macOS environments, enterprise
Qualifications
- Associate degree in Computer Information Systems or related field.
Responsibilities
- Analyze and resolve hardware, software, and peripheral issues.
Skills
Education
Tools
Job description
SWBC is seeking a highly skilled Desktop Support professional to provide advanced technical support for executive staff and enterprise users. Responsibilities include onsite, remote, corporate, and residential tech support, covering PCs, laptops, peripherals, and mobile devices, while managing ServiceNow tickets to ensure timely resolution and high customer satisfaction.
You will work with the Desktop Support team across business units, supporting Windows and macOS environments, enterprise
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