Executive IT & Events Engineer — White-Glove Tech Lead

Speedrun Talent Network; California; On-site; USD 150,000 - 210,000; Full time

Job summary

Kong Inc., the AI Connectivity Company, seeks aSenior Executive IT & Events Engineer to deliver white-glove executive IT support and lead event technology initiatives. You will define SOPs, SLAs, and pro-actively manage devices, collaboration tools, and meeting spaces for the executive team.

You will bridge leadership needs with IT service desks and infrastructure, while coordinating with assistants and global teams to ensure seamless experiences across macOS, Windows, and AV environments.

Qualifications

• 5+ years in IT desktop support or systems engineering.
• 2+ years supporting C-level executives, venture partners, or board members.
• Strong macOS and Windows 11 administration experience.
• Experience with Google Workspace, MS 365, Slack, Zoom, Okta, 1Password, Jira/Confluence.

Responsibilities

• Define executive support framework, SOPs, SLAs, and escalation protocols.
• Provide white-glove, confidential technical assistance to executives and EBPs.
• Manage AV/meeting tech and live production for events and town halls.
• Collaborate with IT and infrastructure teams for site builds and rollouts.
• Develop runbooks and knowledge base for off-hours coverage.
• Coordinate with assistants and leadership globally for seamless service.

Skills

IT desk support

Executive support

C-level support

macOS management

Windows 11 configuration

SaaS administration

AV/meeting tech

Security & confidentiality

Communication skills

Travel readiness

Tools

Jamf

Iru

Intune

Entra ID

Google Workspace

Microsoft 365

Slack

Zoom

Okta

1Password

Jira/Confluence

AV hardware (Zoom Rooms, Neat, Crestron)

Job description

Kong Inc., the AI Connectivity Company, seeks aSenior Executive IT & Events Engineer to deliver white-glove executive IT support and lead event technology initiatives. You will define SOPs, SLAs, and pro-actively manage devices, collaboration tools, and meeting spaces for the executive team.

You will bridge leadership needs with IT service desks and infrastructure, while coordinating with assistants and global teams to ensure seamless experiences across macOS, Windows, and AV environments.