Executive Housekeeping Leader | Elevate Guest Experience

Dimension Hospitality Group; New Orleans (LA); On-site; USD 90,000 - 130,000; Full time

Job summary

Dimension Hospitality Group is seeking an Executive Housekeeping Manager to lead housekeeping operations across the hotel, ensuring exceptional cleanliness, guest satisfaction, and team engagement. You will oversee guestrooms, public spaces, and laundry while setting the tone for quality, efficiency, and service excellence.

This hands-on leader will coach teams, manage resources, and uphold brand standards.

Qualifications

• Previous experience as an Executive Housekeeper, Housekeeping Manager, or similar leadership role in a hotel or resort environment.
• Strong knowledge of housekeeping operations, labor management, and quality control.
• A detail-oriented mindset with high standards for cleanliness and presentation.
• A leadership style that builds trust, accountability, and team pride.
• Ability to manage multiple priorities in a fast-paced environment.
• Calm, solution-focused, and adaptable under pressure.
• A genuine passion for hospitality and guest satisfaction.

Responsibilities

• Lead day-to-day housekeeping operations across guestrooms, public areas, and laundry
• Ensure rooms and public spaces consistently meet brand cleanliness standards
• Recruit, train, coach, and develop housekeeping leadership and frontline team members
• Create efficient staffing plans and manage labor to meet operational and budgetary goals
• Conduct regular room inspections and quality audits
• Partner with Engineering and Operations to address maintenance or guest readiness issues
• Manage inventory, supplies, and vendor relationships
• Develop and monitor department budgets, forecasts, and cost controls
• Ensure safety, sanitation, and compliance standards are met at all times
• Be present on the floor - supporting the team and responding quickly to guest needs

Skills

Leadership

Housekeeping ops

Labor management

Quality control

Guest satisfaction

Job description

Dimension Hospitality Group is seeking an Executive Housekeeping Manager to lead housekeeping operations across the hotel, ensuring exceptional cleanliness, guest satisfaction, and team engagement. You will oversee guestrooms, public spaces, and laundry while setting the tone for quality, efficiency, and service excellence.

This hands-on leader will coach teams, manage resources, and uphold brand standards.