Executive Housekeeper Manager

Dimension Hospitality Group; New Orleans (LA); In loco; USD 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

Dimension Hospitality Group is seeking an Executive Housekeeping Manager to lead housekeeping operations across the hotel, ensuring exceptional cleanliness, guest satisfaction, and team engagement. You will oversee guestrooms, public spaces, and laundry while setting the tone for quality, efficiency, and service excellence.

This hands-on leader will coach teams, manage resources, and uphold brand standards.

Competenze

• Previous experience as an Executive Housekeeper, Housekeeping Manager, or similar leadership role in a hotel or resort environment.
• Strong knowledge of housekeeping operations, labor management, and quality control.
• A detail-oriented mindset with high standards for cleanliness and presentation.
• A leadership style that builds trust, accountability, and team pride.
• Ability to manage multiple priorities in a fast-paced environment.
• Calm, solution-focused, and adaptable under pressure.
• A genuine passion for hospitality and guest satisfaction.

Mansioni

• Lead day-to-day housekeeping operations across guestrooms, public areas, and laundry
• Ensure rooms and public spaces consistently meet brand cleanliness standards
• Recruit, train, coach, and develop housekeeping leadership and frontline team members
• Create efficient staffing plans and manage labor to meet operational and budgetary goals
• Conduct regular room inspections and quality audits
• Partner with Engineering and Operations to address maintenance or guest readiness issues
• Manage inventory, supplies, and vendor relationships
• Develop and monitor department budgets, forecasts, and cost controls
• Ensure safety, sanitation, and compliance standards are met at all times
• Be present on the floor - supporting the team and responding quickly to guest needs

Conoscenze

Leadership

Housekeeping ops

Labor management

Quality control

Guest satisfaction

Descrizione del lavoro

You see what others overlook. From spotless guestrooms to perfectly staged public spaces, you know that cleanliness, consistency, and care shape a guest's entire experience.

If leading with pride, precision, and purpose feels less like a job and more like who you are... keep reading.

The Role

As our Executive Housekeeping Manager, you will lead all housekeeping operations across the hotel, ensuring exceptional cleanliness standards, team engagement, and guest satisfaction. You'll oversee guestrooms, public spaces, and laundry operations while setting the tone for quality, efficiency, and service excellence. You'll be a hands-on leader who balances operational efficiency with a people-first approach - coaching teams, managing resources, and upholding brand standards every step of the way.

What You'll Be Doing

• Lead day-to-day housekeeping operations including guestrooms, public areas, and laundry
• Ensure rooms and public spaces consistently meet or exceed brand cleanliness standards
• Recruit, train, coach, and develop housekeeping leadership and frontline team members
• Create efficient staffing plans and manage labor to meet operational and budgetary goals
• Conduct regular room inspections and quality audits
• Partner with Engineering and Operations to address maintenance or guest readiness issues
• Manage inventory, supplies, and vendor relationships
• Develop and monitor department budgets, forecasts, and cost controls
• Ensure safety, sanitation, and compliance standards are met at all times
• Be present on the floor - supporting the team and responding quickly to guest needs

Why You'll Love It Here

• A supportive leadership team that values operational excellence
• Opportunities to grow within a strong hospitality organization
• A culture built on respect, accountability, and teamwork
• Pride in leading a department that directly impacts guest satisfaction
• The chance to make a visible difference - every single day

EOE

Qualifications

What Makes You You

• Previous experience as an Executive Housekeeper, Housekeeping Manager, or similar leadership role in a hotel or resort environment
• Strong knowledge of housekeeping operations, labor management, and quality control
• A detail-oriented mindset with high standards for cleanliness and presentation
• A leadership style that builds trust, accountability, and team pride
• Ability to manage multiple priorities in a fast-paced environment
• Calm, solution-focused, and adaptable under pressure
• A genuine passion for hospitality and guest satisfaction

Flexible to work any days of the week, including holidays and weekends

Source: Dimension Hospitality