Director of Housekeeping — Guest Experience Leader

Hotel Equities; Hawthorne (CA); Vor Ort; USD 77.000 - 87.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation & Holidays

401(k) Retirement Plan

Life Insurance

Employee Assistance Program

Career Growth Opportunities

Zusammenfassung

Hotel Equities is seeking a Director of Housekeeping to oversee guest rooms and public areas, ensuring alignment with brand standards and exceptional guest experiences. This role supports hotel operations, drives productivity, and leads a team to meet quality and service goals.

The position emphasizes attention to detail, leadership, and collaboration with other departments; extensive cleaning knowledge and guest-focused service are essential for success.

Qualifikationen

• Previous housekeeping or hotel experience is preferred but not required.
• Ability to follow written and verbal instructions and hotel cleanliness standards.
• Strong attention to detail and time-management skills.
• Ability to work independently and as part of a team.
• Professional and courteous guest-service skills.
• Ability to work flexible hours, including weekends and holidays, as needed.

Aufgaben

• Clean and maintain guest rooms, bathrooms, public areas, and other assigned spaces according to hotel standards.
• Make beds, change linens, replenish supplies, dust, vacuum, sweep, mop, and sanitize surfaces.
• Inspect assigned areas for cleanliness, damage, or maintenance concerns and report issues promptly.
• Respond courteously to guest requests and special housekeeping needs.
• Handle guest belongings and hotel property responsibly and according to company procedures.
• Maintain housekeeping carts, supplies, and work areas in an organized condition.
• Follow proper chemical handling, sanitation, safety, and infection-control procedures.
• Assist with deep cleaning and special projects as assigned.
• Communicate room status and maintenance needs to appropriate hotel departments.
• Support the team in meeting productivity, quality, and guest satisfaction standards.
• Perform other duties as assigned.

Kenntnisse

Attention to detail

Time management

Guest service

Teamwork

Flexibility

Tools

PMS

Housekeeping systems

Mobile/handheld tools

Microsoft Office

Jobbeschreibung

Hotel Equities is seeking a Director of Housekeeping to oversee guest rooms and public areas, ensuring alignment with brand standards and exceptional guest experiences. This role supports hotel operations, drives productivity, and leads a team to meet quality and service goals.

The position emphasizes attention to detail, leadership, and collaboration with other departments; extensive cleaning knowledge and guest-focused service are essential for success.