Executive Housekeeping Leader | Guest Experience

Courtyard-By-Marriott-Akron-Downtown-; Akron (OH); Vor Ort; USD 48.000 - 62.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Medical, dental, and vision insurance

Life insurance and short/long-term-dis

401(k) with company match

Tuition assistance

Discounted room rates at Concord‑owned

Training and career advancement

Zusammenfassung

Concord Hospitality is seeking an Executive Housekeeper to lead the housekeeping, laundry, and houseperson teams, ensuring exceptional cleanliness and a seamless guest experience. This hands-on leader collaborates with Front Desk and Maintenance to uphold standards across all areas of operations.

The role requires strong leadership, communication, and a commitment to quality, integrity, and professional development. On-site, full-time position at our Akron property.

Qualifikationen

• Proven leadership experience in hospitality or related service industries.
• Strong attention to detail and commitment to quality.
• Excellent communication with guests, team members and management.
• Proven ability to lead a team, drive results and foster engagement.
• Professionalism, integrity, and pride in your work.

Aufgaben

• Lead housekeeping, laundry and houseperson teams to high cleanliness and productivity.
• Collaborate with Front Desk and Maintenance to ensure smooth operations and guest satisfaction.
• Oversee scheduling, staffing and performance management for the department.
• Implement cleaning procedures, safety standards and quality control measures.
• Coach team members and support their professional development.
• Monitor inventory and maintain department supplies and efficiency.
• Ensure compliance with property policies and brand standards.

Kenntnisse

Leadership

Attention to detail

Communication skills

Team leadership

Jobbeschreibung

Concord Hospitality is seeking an Executive Housekeeper to lead the housekeeping, laundry, and houseperson teams, ensuring exceptional cleanliness and a seamless guest experience. This hands-on leader collaborates with Front Desk and Maintenance to uphold standards across all areas of operations.

The role requires strong leadership, communication, and a commitment to quality, integrity, and professional development. On-site, full-time position at our Akron property.