Executive Housekeeper: Lead Cleanliness & Guest Experience

Fairfield Inn Nashville; Nashville (TN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Job summary

Apscareerportal is seeking an Executive Housekeeper responsible for all duties of the housekeeping operation and cleanliness in all areas of the property. Oversees the work of the housekeeping staff, assigning tasks to employees, and makes cleaning suggestions to help improve service.

The role also involves resolving guest complaints regarding cleanliness, coordinating schedules with the Quality Control Manager, training new employees, and ensuring compliance with safety and sanitation standards.

Responsibilities

• Obtain list of rooms to be cleaned and list of prospective check-outs or discharges to prepare work assignments
• Assign housekeeping staff their duties and inspects work for conformance to prescribed standards of cleanliness
• Schedule adequate staff according to hotel occupancy
• Assist with training new employees in accordance with the hotel’s policies
• Advise employees of new company policies and ensures compliance
• Organize staff meetings to inform employees on new policy changes or company update
• Maintain open lines of communication with other departments to ensure guest satisfaction
• Maintain record of employees' work hours to calculate payroll checks
• Ensure compliance with safety and sanitation standards
• Order cleaning supplies and maintain an adequate inventory of essential supplies

Job description

Apscareerportal is seeking an Executive Housekeeper responsible for all duties of the housekeeping operation and cleanliness in all areas of the property. Oversees the work of the housekeeping staff, assigning tasks to employees, and makes cleaning suggestions to help improve service.

The role also involves resolving guest complaints regarding cleanliness, coordinating schedules with the Quality Control Manager, training new employees, and ensuring compliance with safety and sanitation standards.