Executive Housekeeper — Lead a Top-Hotel Team with PTO & Benefits

SpringHill Suites by Marriott Chattanooga North/Ooltewah

Tennessee

On-site

USD 42,000 - 62,000

Full time

9 days ago

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Benefits offered by this job

Competitive pay
Health insurance
Paid Time Off
Telehealth
Franchise travel benefits
401(k)
Daily Pay
Growth opportunities

Job summary

Gibson Hotel Management is seeking an Executive Housekeeper to lead the housekeeping team and ensure clean, welcoming guest spaces. You will plan staffing, coordinate with Front Desk, and perform daily walk-throughs to uphold standards of quality and efficiency.

The role emphasizes leadership, organization, and accountability, with opportunities to mentor staff and drive improvements in cleanliness and guest satisfaction. This is a full-time, on-site position with competitive benefits.

Qualifications

  • 1-2 years of housekeeping supervisory experience.
  • 3-5 years of hospitality experience preferred.
  • Strong guest service background.
  • Positive attitude with professional verbal communication.
  • Excellent attention to detail and organizational skills.

Responsibilities

  • Assign rooms and staffing based on availability and workload.
  • Coordinate daily with Front Desk and Maintenance.
  • Conduct daily hotel walk-throughs (rooms, common areas, parking lot, sidewalks, trash areas).
  • Ensure adequate linens and supplies for daily and overnight needs.
  • Monitor timeclock usage to ensure accurate scheduling.
  • Inspect all cleaned rooms and update room status in the system.
  • Ensure all issues are corrected before rooms are released to the Front Desk.
  • Review room productivity and assist with performance evaluations.
  • Train new housekeepers through hands-on demonstration and feedback.
  • Lead by example to promote efficiency, professionalism, and pride in work.
  • Complete performance reviews and handle corrective action or terminations when necessary.
  • Manage housekeeping storage areas and inventory (secure, stocked, and organized).
  • Ensure carts are clean, stocked, and properly labeled.
  • Maintain Lost & Found logs and procedures.
  • Complete all required brand, hotel, bloodborne pathogen, and bed bug training.
  • Follow all company policies, procedures, and standards.

Skills

Supervisory experience
Hospitality experience
Guest service
Communication
Attention to detail
Team player

Job description

Gibson Hotel Management is seeking an Executive Housekeeper to lead the housekeeping team and ensure clean, welcoming guest spaces. You will plan staffing, coordinate with Front Desk, and perform daily walk-throughs to uphold standards of quality and efficiency.

The role emphasizes leadership, organization, and accountability, with opportunities to mentor staff and drive improvements in cleanliness and guest satisfaction. This is a full-time, on-site position with competitive benefits.

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