Executive Housekeeper

ZMC Hotels; Wilmette (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Wellness resources

401(k)

Bonus based on performance

Dental insurance

Employee discounts

DailyPay

Job summary

ZMC Hotels in Wilmette, IL is seeking a friendly, courteous supervisor to oversee the housekeeping and laundry staff. You will manage inventory, guest supplies, scheduling, and plan assignments to maintain high cleaning standards.

This role offers growth opportunities, regular bonuses, and a supportive team environment. Strong guest service, detail orientation, and the ability to train and interview candidates are key to success.

Qualifications

• Highly organized and able to manage multiple tasks.
• Able to stand most of shift, move constantly, and lift 30 pounds.
• Strong guest service skills and a focus on customer satisfaction.
• Attention to detail and customer service orientation.
• Clear communication with guests, management and co-workers.

Responsibilities

• Lead the housekeeping team with guidance and work assignments.
• Provide support and fill in when necessary.
• Hire and train new members of the team.
• Deliver items to guest rooms and respond to guest requests timely and courteously.
• Work in a team environment to ensure a great hotel stay experience for guests.

Skills

Highly organized

Strong Guest Service skills

Attention to detail

Customer service oriented

Job description

• Lead the housekeeping team, providing guidance and work assignments
• Provide support and fill in when necessary
• Hire and train new members of the team
• Deliver items to guest rooms as needed such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner
• Work in a team environment and assist and support all members of the team to ensure a great hotel stay experience for the guests

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Wellness resources
• 401(k)
• Bonus based on performance
• Dental insurance
• Employee discounts

Responsibilities

• Lead the housekeeping team, providing guidance and work assignments
• Provide support and fill in when necessary
• Hire and train new members of the team
• Deliver items to guest rooms as needed such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner
• Work in a team environment and assist and support all members of the team to ensure a great hotel stay experience for the guests

Qualifications

• Highly organized.
• Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 30 pounds.
• Strong Guest Service skills
• Must have attention to detail and be customer service oriented
• Ability to communicate satisfactorily with guests, management, and co-workers

Benefits/Perks

• Medical, Dental, and Vision insurance options for full-time employees
• Paid time off and 401(k) for full-time employees
• All employees get discounts on hotels across the country
• Regular opportunities for bonuses
• DailyPay: access your pay as you earn it (for hourly employees only)

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

Are you ready to move to the next step in your career where you get to develop and use supervisor experience as an Executive Housekeeper? Great, because this job will be perfect for you! We want a friendly, courteous, and efficient supervisor to look over all the housekeeping and laundry staff. You will be responsible for inventory, guest supplies, scheduling, planning and assigning housekeeping work. You will have the opportunity to gain more knowledge in hiring, training, and interviewing potential candidates for positions in your department.