Executive Housekeeper & Guest Experience Leader

Island Hospitality Management; Mountain View (CA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Healthcare (Medical/Dental/Vision)

HSA/FSA

Dependent care FSA

Identity Theft Protection

Commuter benefits

Pet Insurance

PTO & Wellness incentives

Employee Assistance Program

Wellness subscriptions

Paid sick leave

Family leave

401(k) match

Job summary

Island Hospitality Management is seeking an Executive Housekeeper to oversee all housekeeping operations, ensuring rooms meet brand standards and guest expectations. You will lead the housekeeping team, manage schedules, and drive continuous quality improvements in a fast-paced hotel setting.

The role requires strong leadership, budget awareness, and a hands-on approach to guest service, with flexibility in working hours as hotel operations demand. Mountain View, CA location with on-site duties.

Qualifications

• Experience managing housekeeping budgets and cost controls.
• Ability to lead a diverse team and assign daily duties.
• Strong guest service focus with calm, professional demeanor.
• Proven problem-solving skills in fast-paced hotel environments.

Responsibilities

• Oversee housekeeping operations and staff performance.
• Ensure guest room quality and brand standards.
• Prepare staff schedules within budgets and forecasts.
• Recruit, onboard, and evaluate team members; conduct training.
• Monitor inventory and procure supplies to control costs.

Skills

Budget management

Team leadership

Guest service

Problem solving

Scheduling

Communication

Job description

Island Hospitality Management is seeking an Executive Housekeeper to oversee all housekeeping operations, ensuring rooms meet brand standards and guest expectations. You will lead the housekeeping team, manage schedules, and drive continuous quality improvements in a fast-paced hotel setting.

The role requires strong leadership, budget awareness, and a hands-on approach to guest service, with flexibility in working hours as hotel operations demand. Mountain View, CA location with on-site duties.