Executive Housekeeper: Lead a High-Impact Hotel Team

Ascent Hospitality; Birmingham (AL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Health, Dental, Vision, Life Insurance

401k with employer MATCH

Paid PTO

Uniforms provided

Team Member Hotel Discount Program

Job summary

Ascent Hospitality is seeking an Executive Housekeeper to direct all Housekeeping operations, including Laundry, and collaborate with maintenance to ensure hotel cleanliness and guest satisfaction. This role leads a team, manages budgeting and policy enforcement, and maintains high standards for guest rooms and public areas.

Qualifications include prior supervisory experience in a hotel, strong communication and organizational skills, and the ability to train and motivate a team.

Qualifications

• Must have prior experience in Supervisor or Manager role.
• Previous experience in a hotel preferred.
• Must have excellent communication and organizational skills.
• Must have basic mathematical skills.
• Must be able to apply basic principles and techniques of supervision.
• Ability to plan and organize the activities of others.
• Ability to get ideas accepted and to guide a group or individual to accomplish a task.
• Ability to modify leadership style and management approach to reach goal.
• Ability to express ideas clearly both in written and oral communications.
• Ability to effectively handle conflict in a team environment

Responsibilities

• Ensure and maintain cleanliness, service and product quality standards for guest rooms, public space, offices, banquet/meeting/conference rooms in accordance with local and company health, sanitation and safety standards
• Lead, direct and administer all Housekeeping operations to include, but not limited to, systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, coaching and counseling, evaluating performance and delivering recognition and rewards.
• Recruit, interview and train team members
• Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
• Creates and post weekly schedule for Housekeeping and Laundry Team Members
• Physically checks rooms made ready by Room Attendants to confirm ready for guest check-in and update in the computer.
• Clean/prepare rooms in situations where occupancy increases or team member call outs (as needed)
• Works closely with the Front Office team to ensure guest room satisfaction
• Oversees Laundry operations

Skills

Supervision

Leadership

Communication skills

Organizational skills

Basic mathematical skills

Team management

Conflict resolution

Education

High school diploma

Some college preferred

Job description

Ascent Hospitality is seeking an Executive Housekeeper to direct all Housekeeping operations, including Laundry, and collaborate with maintenance to ensure hotel cleanliness and guest satisfaction. This role leads a team, manages budgeting and policy enforcement, and maintains high standards for guest rooms and public areas.

Qualifications include prior supervisory experience in a hotel, strong communication and organizational skills, and the ability to train and motivate a team.